Residents and council press city on high water and sewer bills; staff cites state-mandated rate study Multiple residents and council members raised complaints about large and misread water and sewer bills; staff said handheld reader software issues have been addressed, bills have been adjusted where appropriate, and that a state-mandated rate study required rate increases.

Residents are crying foul over skyrocketing water and sewer bills, with city staff scrambling to address the chaos caused by billing inaccuracies and software glitches.

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