Headshot of Operator Leroy C. that says, "Thanks to Leroy for helping reunite a lost girl with her family."
A minor boarded the bus with a printed address, a few bags, and no way to call for help.
MCTS Operator Leroy C. noticed something was wrong. He trusted his instincts, checked on the situation & ensured the girl was reunited with her family. #MCTSExcellence
MCTS Driver Harold B. Headshot with copy that says, "Thank you to Harold for jumping into action to help two injured teens."
Two teens were struck by a vehicle.
MCTS Operator Harold B. didn't hesitate. He ran to help, provided aid and stayed until emergency crews arrived. His actions helped save their lives.
Because of him, two families got a different outcome that day.
#MCTSExcellence
When an 11-year-old didn’t know how to get home, MCTS Operator Keyon F. went out of his way to make sure he arrived safely. True #MCTSExcellence!
Headshot of Operator Howard R. Jr. that says, "Thanks to Howard for helping a woman escape a domestic violence situation."
When a passenger ran onboard trying to escape a domestic violence situation, MCTS Operator Howard R. Jr. acted immediately, contacting dispatch and keeping the woman safe until help arrived.
Moments like this remind us transit is more than transportation. It’s community. #MCTSExcellence
While driving his route, MCTS Operator Latroy D. noticed a visually impaired passenger who became confused trying to cross the street. Without hesitation, Latroy got off the bus, guided the passenger safely across, and made sure they were okay. Everyday heroism looks like this! #MCTSExcellence
Headshot of MCTS Operator Shalandria K.
On a regular day driving Route 35, MCTS Operator Shalandria K. saw something no one wants to see: a hit-and-run. Instead of looking away, she acted FAST, alerting dispatch so a child could get the medical care they needed. That’s #MCTSExcellence in action!
Bus Badge headshot of Shenika M., Operator, that says, "Thanks to Shenika for helping a fallen individual."
While on her route, Shenika M. spotted a man with a cane who had fallen in the street. Without hesitation, she stopped, helped him onto the bus, and ensured he was safe. Passengers witnessed #MCTSExcellence in action...care and quick thinking making all the difference!
Headshot of Driver Roberta O.
When MCTS driver Roberta O. saw a military veteran on her Route 18 bus in medical distress, she didn’t hesitate. She called it in to Dispatch, stayed calm, and made sure the man got the care he needed. This is what #MCTSExcellence looks like!
Talk about being in the right place at the right time! When a critically missing girl boarded MCTS Driver Johnny R.'s bus, he didn't hesitate — his quick thinking got her the help she needed.
Another story of #MCTSExcellence!
While driving her route, MCTS Driver La'trell Y. saw something concerning: A little boy was standing alone at a Milwaukee bus stop. Another story of #MCTSExcellence!
Another example of #MCTSExcellence! 🚌🙌
While driving her route just after midnight along Capitol Drive, one of Milwaukee's most dangerous streets, MCTS Driver Raquel saw something shocking: A little boy in barely any clothes.
Another story of #MCTSExcellence!
One night after his shift, MCTS Driver Ellis S. saw a car had broken down at a busy intersection. Ellis stopped, helped to move the car to safety at a nearby gas station, and even helped jump start it! Thanks, Ellis, for helping a fellow neighbor in need. #MCTSExcellence
While driving his route, MCTS Driver Jasper G. saw something surprising: A young child was waiting alone at a bus stop at 35th & Capitol Drive, one of the most dangerous intersections in Milwaukee. Another story of #MCTSExcellence!
MCTS driver Steven was on his route when a message from dispatch popped up on his screen to keep an eye out for a critically missing boy. Turns out, that boy was on his bus! Steven called dispatch so they could notify MPD & get the boy home safely. Thanks, Steven! #MCTSExcellence
While out driving the Route 21, MCTS driver Therman C. learned an individual was stranded on a mobility device on a busy street corner. After finishing his last trip, Therman went out of his way to make sure the person made it to their destination safely. #MCTSExcellence
This is the sixteenth child MCTS drivers have helped in recent years. #MCTSExcellence (4/4)
