Lawmakers weigh large cost to raise personal care services rates as workforce shortages bite Members pressed the Health Care Authority about personal care services (PCS), workforce pay and program design; HCA proposed recommended managed-care rates and staff reallocated funds to increase behavioral-health capitation and exchange subsidies in a HAFC staff scenario.

New Mexico lawmakers are sounding the alarm on a crisis in personal care services, revealing that low pay and high administrative costs are jeopardizing the workforce and care for those in need.

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