Firefighters press council to set clear response-time standard and staffing; resident urges formal ethics code Firefighters and residents used the public-comment period to urge the Town of Normal to clarify its fire/EMS response-time metric and address staffing; a 97-year-old resident also urged council to adopt a formal code of ethics.

Firefighters and residents are demanding clarity on emergency response times and staffing shortages in Normal, raising crucial questions about safety standards.

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