Oregon State Bar tests AI-driven online referral tool for high-volume Legal Referral Service Oregon’s Legal Referral Service is piloting an AI-driven online intake that asks conversational, AI-generated follow-up questions and matches callers to panel attorneys via a custom database (BearShark); staff will keep off-ramps and staged rollouts to manage volume and quality.

Oregon's Legal Referral Service is revolutionizing how people connect with attorneys through a cutting-edge AI tool that streamlines the process while ensuring human oversight for complex cases.

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