HHS advisory flags staff turnover, Medicaid cost shifts and begins AI phone pilot HHS advisory reported about 9% staff turnover, a kickoff for an EBA AI phone-answering project for HHS, and concerns that upcoming Medicaid work requirements and cost shifts will increase county workload; staff will prepare fraud-prevention updates and may call emergency meetings if needed.

Pine County's HHS faces a 9% staff turnover and looming Medicaid changes that could significantly impact budgets and service capacity—are we prepared for the challenges ahead?

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