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Ex-Starbucks staffers launch an AI analyst you can email Tech Check: Quantiiv’s first product is ROGER, a bot designed to help restaurants make data-driven decisions. For one customer, “he’s

Ex-Starbucks staffers launch an #AI analyst you can #email | #RBMagazine zurl.co/vpggR

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Food delivery turns the K-shaped economy on its head Tech Check: Data shows that lower-income consumers are ordering the most delivery, even as they pull back from restaurants overall. Here’s

#Food #delivery turns the #Kshaped economy on its head | #RBMagazine zurl.co/0HDGA

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AI has arrived in restaurants, but ROI is lagging A majority of limited-service chains are now using AI or plan to soon, but few have seen a major impact yet, according to a new report from

What can people deploy and actually manage? ~> #AI has arrived in #restaurants, but #ROI is lagging | #RBMagazine zurl.co/8B3Gp

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Pie Five owner cuts ties with Uber Eats after fee hike Rave Restaurant Group, which also owns Pizza Inn, says it is leaving the delivery app after its broad-based price increases last week.

#PieFive owner cuts ties with #UberEats after fee hike | #RBMagazine zurl.co/tEj7N

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Investor urges restaurant tech firm PAR to explore strategic alternatives Voss Capital, which owns more than 13% of PAR stock, argued that the POS company’s struggling share price does not reflect its true value.

Wow What Should Par Do? ~> Investor urges #restaurant #tech firm #PAR to explore strategic alternatives | #RBMagazine zurl.co/z5oWv

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Can AI help bring down delivery costs? Not just yet Tech Check: There’s hope that chatbots could help restaurants cut out third-party middlemen. Right now, they seem to be doing the

Can #AI help bring down #delivery costs? Not just yet | #RBMagazine zurl.co/l3wCe

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How 4 restaurant chains are using AI today AI is now part of the team at Krispy Kreme, Freddy’s, Taco John’s and Nekter, and the applications are as diverse as the brands

Are you using AI today? ~> How 4 #restaurant #chains are using #AI today | #RBMagazine zurl.co/Yolua

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Olo is launching a customer-facing ordering app The Olo App will feature hundreds of restaurant brands, giving customers a “remote control” for food ordering. Restaurants will pay no

#Olo is launching a customer-facing #ordering #app | #RBMagazine zurl.co/qOHi3

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An operator couldn't find the tech he needed, so he built it with AI Tech Check: Pincho CEO Otto Othman is now offering his "vibe-coded" recipe manager to other restaurants. He believes tech suppliers should

An operator couldn't find the #tech he needed, so he built it with #AI | #RBMagazine zurl.co/7zehk

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Consumers are sending a signal on tech. Restaurants should listen Tech Check: Balancing tech and hospitality is an ongoing challenge for operators. Recent data shows that the scales may be getting out of

#Consumers are sending a signal on #tech. #Restaurants should listen | #RBMagazine zurl.co/XBJuM

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Reservation services Resy and Tock are merging The two American Express-owned platforms will become one under Resy this summer, roughly doubling its inventory.

#Reservation services of #Amex ~> #Resy and #Tock are #merging | #RBMagazine zurl.co/PPO8A

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Panera faces multiple lawsuits following data breach Customers seeking class-action status argue in court that the fast-casual chain failed to protect their personal information, even after

#Panera faces multiple lawsuits following #data #breach | #rbmagazine zurl.co/q2Bno

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RaceTrac: Don't expect a Potbelly in every convenience store The c-store chain said it acquired the fast-casual sandwich brand to diversify its business and that it plans to continue to grow the

#RaceTrac: Don't expect a #Potbelly in every #convenience store | #RBMagazine
zurl.co/QlZXc

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This restaurant tech company just raised $3M from its own customers Tech Check: Nearly a dozen operators invested in Ovation, a customer feedback specialist. Could it be a new blueprint for tech funding?

This #restaurant #tech #Ovation company just raised $3M from its own #customers | #RBMagazine zurl.co/ncGeU

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Fat Brands lenders want Andy Wiederhorn suspended A group of the fast-food operator’s bondholders want the company’s CEO suspended after a stock sale involving Twin Peaks. They also

#FatBrands lenders want #AndyWiederhorn suspended | #RBMagazine zurl.co/p4GzQ

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Why food delivery's unbelievable growth will continue Tech Check: For some consumers, delivery has become something they can't live without. Now delivery apps are working to make themselves even

Why #food #delivery's unbelievable #growth will continue | #RBMagazine zurl.co/AfOZ0

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Wonder acquires fast casual Blue Ribbon Fried Chicken The popular New York City spot is Wonder’s first restaurant acquisition, and there could be more to come as the food hall/delivery company

#Wonder acquires fast casual #BlueRibbonFriedChicken | #RBMagazine zurl.co/GYOm7

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Amazon’s grocery retreat is a warning to restaurants chasing full automation Retail Watch: The retail giant is closing all of its Amazon Fresh grocery stores and Amazon Go convenience stores. It’s a lesson that

#Amazon’s #grocery retreat is a warning to #restaurants chasing full #automation | #RBMagazine zurl.co/JywIm

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How to turn a regional concept into a national chain Former Panera Bread and Tatte Bakery executive Shawn Utke has joined The Friendly Toast as CEO. His plan is to grow this New England

How to turn a regional concept into a national chain | #RBMagazine zurl.co/ETXle

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As restaurants push to digitize, there's opportunity in the analog Tech Check: Consumers fed up with tech are craving old-fashioned experiences. Restaurants stand to benefit, if they're willing to go against

As #restaurants push to digitize, there's opportunity in the analog | #RBMagazine zurl.co/DWvoQ

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Fat Brands is sued by one of its largest bondholders over Twin Peaks stock 352 Capital, a subsidiary of Jefferies Financial Group, is suing the fast-food restaurant chain operator for refusing to hand over shares in

#FatBrands is sued by one of its largest bondholders over #TwinPeaks stock | #RBMagazine zurl.co/rsask

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Wonder acquires restaurant rewards app Claim The company plans to integrate the app into Grubhub, allowing restaurants to offer cash-back rewards to dine-in customers.

#Wonder acquires #restaurant #rewards app #Claim | #RBMagazine zurl.co/vnvVb

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A startup reimagines restaurant delivery for the AI era Tech Check: Delivery Collective is betting that integrating with POS providers and ChatGPT can create a lower-cost alternative to the major

A #startup reimagines #restaurant #delivery for the #AI era | #RBMagazine zurl.co/AHaow

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A dubious Reddit post about food delivery strikes a nerve Tech Check: The viral post alleged shameful practices by an unnamed delivery app. It was roundly denied by the apps, but raised some

A dubious #Reddit post about #food #delivery strikes a nerve | #RBMagazine zurl.co/HT9DN

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See what's on restaurants' tech wish list this year Tech Check: Operators are hoping for help with customer data, order accuracy and more, and there’s strong demand for AI-powered tools.

See what's on #restaurants' #tech wish list this year | #RBMagazine zurl.co/GKa9S

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Mixue, the world's biggest restaurant chain by unit count, opens in the U.S. The Chinese ice cream and coffee chain opened its first location in Los Angeles, bringing its low-price, location-heavy business model to

#Mixue the world's biggest #restaurant #chain by unit count, opens in the U.S. | #RBMagazine zurl.co/RIMAa

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The biggest restaurant tech stories of 2025 The year was defined by acquisitions, AI and automation, with big players like DoorDash, Olo and Wonder dominating the headlines.

The biggest #restaurant #tech stories of 2025 | #RBMagazine zurl.co/0wkyp

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AI is not coming to save your labor costs The Bottom Line: The technology is everywhere these days and is impressive. But it will be a long time before it helps operators save on

#AI is not coming to save your #labor costs | #RBMagazine zurl.co/MsuXx

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DoorDash is testing a restaurant discovery app called Zesty The app uses AI to recommend local restaurants, with a focus on going out rather than ordering in. It’s live now in New York City and San

#DoorDash is testing a #restaurant discovery app called #Zesty | #RBMagazine zurl.co/IA6vT

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Restaurant loyalty programs are facing a big test Tech Check: Many brands in desperate need of traffic are turning to their loyalty programs. Can they do enough to move the needle?

#Restaurant #loyalty programs are facing a big test | #RBMagazine zurl.co/aHQQk

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