🎤 Speaking at the 12th European Retail Innovation Summit #RetailInnovation25 hosted by Forum Europe yesterday. Our common vision is a retail economy that is competitive, inclusive, digitally sovereign and climate resilient. @eurocommerce.bsky.social
💬 E-commerce Europe Secretary General Luca Cassetti closed the #RetailInnovation25 event by calling to continue working together for the future of European #retail
Commissioner @hennavirkkunen.bsky.social stated at #RetailInnovation25 that compliance is not optional, enforcement is essential for the EU and national authorities.
The European retail sector is ready to lead: being competitive, compliant, sustainable. #SingleMarket
The last panel at #RetailInnovation25 focused on driving sustainable consumer choices.
Customers must have access to reliable and understandable information. Tools such as the Digital Product Passport will contribute to drive these choices.
“The Digital Fairness Act is urgently needed to better protect consumers and regulate businesses online. It will improve legal certainty, reduce the Single Market's fragmentation and enhance the level-playing field” – BEUC’s Patrycja Gautier #RetailInnovation25
💻 The 3rd panel at #RetailInnovation25 explored digital fairness and consumer trust.
Many consumers are not aware of their rights and we have to work towards this awareness and making consumer rules effective.
Commisioner Michael McGrath said at #RetailInnovation25 that consumer trust is what makes our markets thrive.
The @ec.europa.eu is committed to enforce consumer protection rules.
🖥️ The second session at #RetailInnovation25 showed how AI can create new opportunities for retailers in EU.
There is a strong need for more investments to create a European AI ecosystem to boost EU #competitiveness
The first panel focused on ensuring a level-playing field for European retailers.
We need to step up enforcement against unfair competition from third country traders and marketplaces to create a level playing in retail in Europe.
#RetailInnovation25
#Live from the 12th Innovation Summit
Our Director General Christel Delberghe stressed how innovation in retail is key to economic growth, sustainable solutions and consumer trust.
«The basis for competitive #singlemarket and retailers is consumer trust»
#RetailInnovation25
