Rocky Mount council schedules in-depth review after residents report double billing and large unexplained charges Residents told the council they received multiple utility bills since December and cited inconsistencies; City Manager Elton Daniels said the city issued a one-time billing schedule correction, that no duplicate services were billed, and that a committee-of-the-whole presentation and the state auditor's review will provide detail within 30–45 days.

Residents of Rocky Mount are demanding answers as utility billing errors leave many with shocking four-figure balances and confusion over multiple invoices.

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