The Coldplay Kiss Cam incident highlights the importance of a fast, transparent, and sensitive response to rebuild stakeholder trust.
crisisconsultant.com/coldplay-kiss-cam-afterm...
#CrisisCommunication #SmolderingCrisis
Smoldering crises include class actions, executive dismissals, labor disputes, and more— all issues that develop slowly over time. crisisconsultant.com/smoldering-crises-predic...
#ICM #CrisisManagement #SmolderingCrisis #Crisis #CrisisExamples
ICM highlights cases like Johnson & Johnson litigation and 88,000 workplace discrimination claims as smoldering crises. https://crisisconsultant.com/icm-annual-crisis-report/
#ICM #CrisisManagement #SmolderingCrisis #Reputation #CaseStudies
Smoldering crises made up 3/4 of stories tracked in 2024. Often predictable and preventable, they require focus. crisisconsultant.com/smoldering-crises-predic...
#CrisisCommunication #ICM #SmolderingCrisis #CrisisPlanning #CrisisInsights
Smoldering crises made up 75% of all crisis stories tracked in 2024. Predictable and preventable issues remain dominant. crisisconsultant.com/smoldering-crises-predic...
#CrisisCommunication #ICM #SmolderingCrisis #Crisis #CrisisInsights