Stearns County human services rolls out 'EVA' AI assistant, board approves vendor contract Stearns County approved the Human Services deployment of an Electronic Virtual Assistant (EVA) that reads client rights, assists staff and handles phone intake; staff said EVA has saved hundreds of staff hours, TIBCO is the vendor, and the board approved the contract and deployment with oversight and monitoring in place.

Stearns County's Human Services just approved a groundbreaking AI assistant, EVA, that could revolutionize how they handle client interactions and save hundreds of staff hours!

Learn more here

#StearnsCounty #MN #AIAssistance #TechnologyInnovation #EfficiencySavings #StearnsCountyHumanServices

Stearns County officials warned of food and service gaps as federal shutdown disrupts SNAP and emergency aid Human Services Administrator Melissa Huberty told the Stearns County Board the partial federal funding for SNAP and depleted local emergency funds are already straining county services and could increase child-protection and uncompensated-care demands if the shutdown persists.

Stearns County officials are sounding the alarm as partial federal funding cuts to SNAP threaten to create food insecurity for thousands of families and strain local services.

Learn more here

#StearnsCounty #MN #StearnsCountyHumanServices #FoodInsecurity #CitizenPortal #ChildProtection