Baby Noise joy with BigNoise Raploch this morning 🎶👶
Proud to support Stirling Libraries — Lego Club, Friday Reading Group + a cosy cuppa ☕📚
Massive shout‑out to our Volunteer Fiona for making Fridays shine 🙌💛
#CommunityPartnerships #InspiringCommunities #ThankYouFiona

How did Westpac let a $44 mortgage snafu become a PR disaster? The customer made a small, understandable error, but the bank’s response was a tour de force of calamitous box-ticking and bureaucratic decision-making.

Props to Fiona Vinall, a customer who took on her bank after they credit listed her over a $44 misunderstanding. Ending up in the NSW Supreme Court the judge ordered the CEO to appear, only for the bank to then finally settle

#ThankYouFiona 🙌🏻
#DragonSlayer 🐉

Fiona’s dedication, integrity, and tireless advocacy have left a lasting mark on IFUT and all those she supported. We thank her sincerely and wish her the very best in the next chapter. #IFUT #UnionSolidarity #ThankYouFiona