StubHub charged me $3,300 for Coldplay tickets I never received — can I get my money back? Find out what happened when StubHub failed to deliver Coldplay tickets and how the FanProtect guarantee was not upheld.

StubHub took $3,300 for tickets that never showed up and insisted they were delivered anyway so where did the money and the tickets actually go?

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StubHub issued tickets for the wrong showtime. Can I get a refund? StubHub sent tickets for the wrong showtime, then denied a refund by blaming the customer with an invented rule.

When a customer buys tickets for a 1 p.m. show on StubHub but receives seats for the 7:30 p.m. performance, the company denies her refund and invents an absurd rule.

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