What is #CustomerAgility ™ is an evolution upon prior understandings of Customer Agility so that the entire organisation is focused on delivering the best possible experience to the end customers as part of both the requirements process and the organisational design.
karlsmith.info/what-is-cust...
Our founder @karl-smith.bsky.social has been listed with the original signatories of the #AgileManifesto in the top global #leanagile #thoughtleaders and #influencers by #nimbleworks in 2025 for his work on the #customeragility #framework @customer-agility.bsky.social Congratulation Karl
#Founder of #customer.agility @karl-smith.bsky.social has been recognized in Top Global #Lean-Agile #Thoughtleaders and #Influencers with signatories of the #AgileManifesto in 2025
#customeragility #futureofwork
I excited to be listed in the top global #leanagile #influencers in 2025 mainly for my work on creating the #customeragility framework but also in recognition of my focus on the evolution of the #futureofwork
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