Amazing sketch of my talk from #devopsdaysNYC by @MindsEyeCCF - having Ashton draw a talk of mine is one of my favorite things!

One serendipitous highlight of #DevOpsDaysNYC is that I got to meet @bitandbang IRL for the first time. Rad.

The Lifecycle Of A Service by Matt Stratton Services are the backbone of our systems. They are the pi...

Slides from my talk “The Lifecycle of a Service” from #devopsdaysNYC are online at https://speaking.mattstratton.com/4X23kE

Huge shout out to the great MCs at #devopsdaysNYC @jaydestro @ @stefanamuller

“Make sure people know the title they gets them paid the most. It doesn’t matter if that title should or shouldn’t exist” - @QuintessenceAnx #devopsdays #devopsdaysNYC

“We are basically the same place we were 10 years ago now” (but we have containers!) - @KrisBuytaert #devopsdays #devopsdaysnyc

“When you think about it, SAFe is really good if you consider it a waterfall framework” - @KrisBuytaert #devopsdays #devopsdaysnyc

“Who here loves ITIL?” - @KrisBuytaert

(No hands go up)
#devopsdays #devopsdaysnyc

“Now you’re not doing devops if you’re not doing k8s” - @KrisBuytaert #devopsdays #devopsdaysnyc

“Scaled agile framework is not agile” - @KrisBuytaert #devopsdays #DevOpsDaysNYC

The “old” days....but are they still the old days? @KrisBuytaert #devopsdaysnyc #devopsdays

Understanding this stuff is hard and will take time. And it’s really freaking critical. Put in the time. @allspaw #DevOpsDaysNYC

Great illustration of situational surprise vs fundamental surprise by @allspaw #DevOpsDaysNYC

“My entire goal of this talk is to get a couple of you to come up and talk to me about it later” - @allspaw #DevOpsDaysNYC

Off topic, but seeing an indirect shout-out to @BRMatt being a lindy hopper makes me happy #devopsdaysnyc @cyen

“Observability is an ability” - @cyen #devopsdaysnyc

I’m very excited to hear @cyen talk about o11y here at #devopsdaysnyc but also her boots are dope AF.

So much amazing knowledge being dropped by @rakyll here at #devopsdaysnyc

I realized this morning that I didn’t pack enough clean socks for this trip so I really hope some sponsor at #devopsdaysnyc is giving away socks as swag

Much respect for the #DevOpsDaysNYC organizers for a great conference - all around great show!

Today in the #devopsdaysNYC open spaces, someone was commenting that they were assigning a request ID at Fastly and then propagating it to ELB, their application logs, and more. And having it as a universally searchable key.

That's a good start to tracing, combined w/ timestamps https://t.co/70

Final speaker of the day is Peter Chestna but I'm pretty fried because of the Google exit process so going to head home early. Hope to see y'all around the community, and hope folks enjoyed the livetweets and my talk! #devopsdaysNYC

Seriously... please please please hold handheld mics like popsicles, not like ice cream cones. It's an accessibility issue. (as well as in this room an issue for the 70% of people on the opposite side of the loooooooooonnnnnnng room) <3 <3 #devopsdaysNYC

[ed: he was brilliant as always and I miss working with him!] #devopsdaysNYC

The things people generally measure today like API uptime, error rates, or database query latency don't tell you anything about whether users can log in, buy things, or search for items. Take a step aside and think from your users' perspective. [fin] #devopsdaysNYC

It absolutely is more work to measure black-box from users' perspectives [ed: or RUM], but you can measure your service the way users experience it. It's worth it. #devopsdaysNYC

Take an example shopping website service: if we just check whether we can login, that doesn't validate whether people can add items to the cart. You need to look at the *entire* user journey. #devopsdaysNYC

If you do this, users will have their experiences measured better, engineers will get paged less, and product teams will have better metrics for their products. #devopsdaysNYC

There are a lot of things to care about, how can we measure only a few things to get everything? If you start from the most complex thing (correctness), you automatically get availability etc.

You still have to measure responsiveness separately. #devopsdaysNYC

How does this actually look? We don't just want to verify the service is running, we have to make sure that it's available to users and performant enough. and returning correct results. #devopsdaysNYC