After son’s death, mother’s quest for D.C. 911 records leads to lawsuit Stephanie Clemans wants answers about why it took nearly eight minutes for D.C.’s long-troubled 911 call center to dispatch an urgent response to her son’s cardiac arrest.

The Post may be down, but it isn't out when you have someone as talented as the wonderful Jenny Gathright handling this important story on DC911/OUC www.washingtonpost.com/dc-md-va/202... #911fail #FixDC911

DC911 document shows an almost six-minute delay during cardiac arrest - Statter911 DC911's own timeline shows many minutes were lost before sending paramedics to help William Ostertag who was in cardiac arrest

NEW: A mother wants to know about her son's final moments, but DC911/@OUC_DC withholds the answers. Here's a look into the delays in sending help that was just 250 feet away. #FixDC911 statter911.com/2026/01/26/d...

For Ward 4 neighbors in DC, I think this is an important explanation of ongoing issues with our 911 system. We all want emergency services to respond when we need them, but 911 is regularly making costly mistakes and under-reporting incidents. #FixDC911

well Madam Mayor... I think your constituents can attest that YOU are an expert on INEFFECTIVE...how about you give Donnie Dumdum a tour of OUC and show him how effective THAT is functioning... ignoring the problems there until the wrong person dies because of the mismanagement
#FixDC911

DC911 sends another National Mall call to a neighborhood 5 miles away - Statter911 The agency’s leaders continually show they’re unable to prevent repeat mistakes and teach staff to effectively handle the basics of the job

NEW: For at least the fourth time this year, DC911/OUC sent a call intended for the National Mall to a neighborhood five miles away. DC911's leaders keep showing us they lack the competence to fix this, while DC leaders look the other way. statter911.com/2025/08/04/d... #fixdc911 #911fail

This blown call shows all you need to know about DC911 - Statter911 DC911 leadership fails to understand that predictable is preventable

NEW: Emergency help meant for the National Mall was sent to a neighborhood 5 miles away 3 times in as many weeks. This same mistake has occurred for decades, yet DC911's director and her staff have shown they're incapable of fixing the problem. Details here-
statter911.com/2025/07/07/t... #FixDC911

Committee on the Judiciary & Public Safety, Budget Oversight Hearing, Brooke Pinto, Chairperson - Jun 9th, 2025 Live and Recorded Public meetings of Committee on the Judiciary & Public Safety, Budget Oversight Hearing, Brooke Pinto, Chairperson for District of Columbia

NEW: DC911/@OUC_DC budget hearing scheduled to get underway soon. You can watch it here. dc.granicus.com/MediaPlayer.... #FixDC911

(3) DC911 tied up three engines, three paramedic units, a basic ambulance, and three EMS supervisors on this. Of course, it's unknown if the person would have survived if the first address from OUC was correct and fire and EMS arrived promptly. The timeline is attached. #911Fail #FixDC911

(5) Somehow, Muriel Bowser either doesn't know this simple truth or, for some reason, just doesn't care. #FixDC911
@brianneknadeau.bsky.social
@dclinenews.bsky.social
@trsdc.bsky.social
@segravesnbc4.bsky.social
@robertwhitedc.bsky.social
@cmzparker5.bsky.social
@chenderson.bsky.social

(7) Here's my standard reminder for all who have been told by city officials that OUC has improved: Just filling the seats with warm bodies so the phones are answered promptly does not mean you have a well-run and efficient 911 center. #FixDC911
@brianneknadeau.bsky.social
@dclinenews.bsky.social

(3) And here's your regular reminder that @brookepintodc.bsky.social tells us OUC is heading in the right direction. Sure it is. I'll have more later today. #FixDC911

(2) STATter911 has reported on this problem for almost 5 years. Never heard of a 911 center leaving emergency channels unmonitored like this.

Is it staffing, overworked dispatchers, neglect by OUC leadership, or all of these? #FixDC911 @brookepintodc.bsky.social @brianneknadeau.bsky.social

LISTEN!! A frustrated DC Fire & EMS engine officer tried unsuccessfully to get DC911/OUC to make the safety of his crews a priority during a stabbing call. This shouldn't be tolerated. #FixDC911
youtu.be/ui8vzZdgbUI
@brianneknadeau.bsky.social
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(2) On Tuesday, a dispatcher forgot for seven minutes to dispatch an EMS supervisor that was requested by Ambulance 3. Is this happening because of the dispatcher shortage, poor training, or both? #FixDC911
@brianneknadeau.bsky.social
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(4) I hope @brianneknadeau.bsky.social and @brookepintodc.bsky.social will ask about this latest failure during tomorrow's DC911 hearing. #FixDC911
@dclinenews.bsky.social
@trsdc.bsky.social
@segravesnbc4.bsky.social
@robertwhitedc.bsky.social
@cmzparker5.bsky.social
@chenderson.bsky.social

(5) This cover-up must end. These families and the public deserve answers. #FixDC911
@brianneknadeau.bsky.social
@dclinenews.bsky.social
@trsdc.bsky.social
@segravesnbc4.bsky.social
@robertwhitedc.bsky.social
@cmzparker5.bsky.social
@chenderson.bsky.social

(5) I guess we'll deal with it after people die and everyone asks, "How did that happen?" #FixDC911
@brianneknadeau.bsky.social
@dclinenews.bsky.social
@trsdc.bsky.social
@segravesnbc4.bsky.social
@robertwhitedc.bsky.social
@cmzparker5.bsky.social
@chenderson.bsky.social