8/8
#GCMA #CrowdSafety #FireSafety #NightTimeEconomy #VenueSafety #LearningFromIncidents #SaferVenues #Crowds #CrowdProfs #GlobalCrowds

7/7
#CrowdSafety #FireSafety #CrowdBehaviour #Evacuation #NightTimeEconomy #RiskAndResilience #LearningFromIncidents #Global #Crowds #Events #CrowdProfs #EventProfs #GlobalCrowds

Inspired by Netflix's "The Railway Men", about the Bhopal disaster, this blog uses the Accident Sequence and Precursor (ASAP) model to show how post-incident actions can feed into organisational learning and recovery.

buff.ly/7protwT

#humanfactors #Bhopal #learningfromincidents

3/3
#CrowdManagement #EventSafety #MajorEvents #RiskAssessment #OperationalDecisionMaking #LearningFromIncidents #GCMA #Global #Crowds #Events #CrowdProfs #EventProfs #GlobalCrowds

In gewisser Weise ist auch das #LearningFromIncidents
Und weil das fast nie auf Deutsch passiert, möchte ich darauf aufmerksam machen

Fun afternoon filming in the sim lab at County Hospital PGMC…. #humanfactors #simulation #learningfromincidents #PSIRF #SEIPS #chiefnursefellows

Well this thing seems to be getting popular. Intro post(s) time!

Professionally, I'm a staff reliability engineer (#SRE) at PagerDuty, where my interests lie in #LearningFromIncidents, #HumanFactors and safety.

Personally... (1/2 - cat pictures to follow)

Some Observations On the Messy Realities of Incident Reviews

Post-incident review meetings have much more going on than most people are aware of.

www.adaptivecapacitylabs.com/2019/06/17/s...

#LFI #LearningFromIncidents

Improving Incident Learning Part 3 Software engineering has been subject to a paradigm shift. So why do we subject these complex systems to 20th century management practices?

Taylorism, linear thinking and how vainly trying to maintain the work-as-imagined = work-as-done equation will negatively influence how you can learn from incidents and build more resilient software

https://t.co/19bj2xdnAf

#resilienceengineering #learningfromincidents

Improving Incident Learning: Part 2 The challenges of creating an effective incident management process that provides psychological safety to the participants

Part 2 of "Improving Incident Learning" is now published! We discuss the importance of psychological safety in incident reviews, and why carrot or stick approaches won't stop incidents in complex systems https://link.medium.com/iRtuU3w894
#LearningFromIncidents #ReslienceEngineering

Improving Incident Learning: Part 1 Research tells us that the more complex our systems become, the more they surprise us by behaving in ways we don’t expect…

First part in a series that accompanies a talk I gave last year on Improving Incident Learning is now published: http://link.medium.com/B5OVBKbsY4

#learningfromincidents #resilienceengineering

Great article by @this_hits_home on #learningfromincidents featuring advice and guidance on how they can become a vehicle to gain deeper insight into how you can build more resilient software and gain competitive advantage

https://t.co/eYPhAErkdg