ChatGPT Sees Massive Spike in Uninstalls Following Department of Defense Deal
The mobile app uninstalls of ChatGPT saw a staggering 295% jump on February 28, 2026, in the U.S., following news of OpenAI's partnership with the U.S. Department of Defense (DoD). This spike marked a major contrast to ChatGPT's usual uninstall rate of 9% day-over-day. The deal raised concerns among consumers, especially after the DoD rebranded as the Department of War under the Trump administration. OpenAI’s competitor, Anthropic, also witnessed a surge, with its AI app Claude experiencing a 37% increase in downloads the day before and a 51% rise the day after the DoD announcement. In response, Anthropic made it clear it would not collaborate with the DoD, citing concerns over AI being used for surveillance and autonomous weaponry. The backlash against ChatGPT was further reflected in a significant uptick in negative 1-star reviews, which jumped by 775% on February 28. Meanwhile, Claude reached No. 1 on the U.S. App Store, marking a sharp rise in its rankings. The changes in downloads and ratings show that some consumers favored Anthropic's position on the matter. Despite the political fallout, Claude also saw an increase in downloads internationally, with notable jumps in countries like Belgium, Canada, and Germany. This news highlights growing public sensitivity to the use of AI in military applications.
ChatGPT Sees Massive Spike in Uninstalls Following Department of Defense Deal
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