TLDR: This Is What Really Smart People Predict Will Happen With AI And the urgent advice they’re failing to tell you. (Entrepreneurs, listen up!)

Read “TLDR: This Is What Really Smart People Predict Will Happen With AI“ by Rachel Greenberg on Medium: ehandbook.com/tldr-this-is...

Portuguese cork avoids tariffs
The Portuguese Cork Association (Apcor) has welcomed the inclusion of cork products in the list of exemptions from the trade agreement between the US and the European Union,

Who Will Buy Poly? My insider radar is pinging around HP Poly. Last December, I gave a little history of Poly and its loss of momentum under HP.  Now I think HP intends to sell the business.  In that post, I mentioned t...

I recently posted Who Will Buy Poly from HP? The blood baths have continued.
lnkd.in/e8QmjmKg
Except for past and present leader Dave Shull, the entire Poly leadership team (director and above from engineering and product) are now gone. #tragic

Insider Lite May-12-2025 The free version of what you need to know

The FREE Insider Lite is posted. View and sign up for the emails. open.substack.com/pub/davemich...

This seems so unfair

Al Gore’s Real-Time Climate Data Just Went Live—Here’s Why It Matters How Real-Time Climate Data from Climate TRACE is transforming emissions tracking—bringing transparency, speed, and accountability to global climate action.

Al Gore’s Real-Time Climate Data Just Went Live—Here’s Why It Matters

Anticipating #EC25 buff.ly/ANmxzLO

CEO Philipp Heltewig at Cognigy Nexus 2025 See TalkingPointz.com

I discussed the opening keynote of Nexus 2025 with Cognigy CEO Philipp Heltewig buff.ly/xfmgktT He covered new logos, new cash, and #ACI.

Cisco Webex 9800 Series IP phones with Marisa Rutti See TalkingPointz.com

Marisa Rutti takes us through the Cisco 9800 Series Sustainable IP phones. #ISE2025 #Pickhitz

MWC 25: Infobip - Matija Razem Dave talks with Matija Razem of Infobip at MWC.

My last on-site interview from #MWC25. This one with Matija Razem of Infobip about CPaaS partnerships.

Interesting #MWC25 panel on e-commerce. It's still growing as are payment method options. Both #RCS and Network APIs are improving e-commerce.
Aastha Bhardwaj, Jeff DeLong, Viktorija Radman, and Amelia Newsom-Davis
#OneCommunicationPlatflorm #BillionsofConversations

Alianza Closes on Metaswitch #MWC25 CEO Brian Beutler and CPO Dag Peak at #MWC25 hours after they closed on their acquisition of Metaswitch Netoworks from Microsoft. TalkingPointz.com

CEO and CPO chatting about the most interesting comms acquisition in 2025 at #MWC25. Alianza acquired Metaswitch Networks today.

CPaaS APIs at an MNO. #MWC25 I met with Noel Wirzius of Deutsche Telekom at Mobile World Congress about how they are using #CPaaS APIs from Infobip.

Discussing how CPaaS APIS from Infobit are being used by MNO Deutsche Telekom at #MWC25 with Noel Wirzius. buff.ly/zkX5HFU #billionsofconversations #onecommunicationsplatform

On the Barcelona side of the Atlantic-America ocean, they use paper straws in Sangria's.

It took 13 stories on the @nytimes.com to get to a headline without Trump in it.

Overcoming Objections to Zoom CCaaS with Amy Roberge. Met with Amy Roberge, head of Global Contact Center Solution Engineering at ISE25 in Barcelona.

Amy Roberge of Zoom CC shows her ability to overcome sales objections. #CCaaS

Webex Room Designer demo by Svein Terje Steffensen.#CiscoLiveEMEA This new Room Designer app makes designing video rooms easy.

Check out this demo of the new Webex Room Designer from Svein Terje Steffensen at #CiscoLiveEMEA

AudioCodes: ISE 2025 TalkingPointz Pick Hitz ISE 2025 TalkingPointz Pick Hitz

#MicrosoftTeams - and if that's not enough, they also have a lot of software too - like Voca CCaaS. Also, strong on #MDEP and Zoom. Here's a deeper intro to Audiocodes. https://buff.ly/4gSD4NH #ISE25

Neat: ISE 2025 TalkingPointz Pick Hitz ISE 2025 TalkingPointz Pick Hitz

Pleased to share a deeper dive with Neat - the Wonka of Meeting Rooms. Check out how the Neat Center contributes to the interview. https://buff.ly/4kb01yg #ISE2025 #MicrosoftTeams

Nureva: ISE 2025 TalkingPointz Pick Hitz ISE 2025 TalkingPointz Pick Hitz

Here is our video on Nureva! This is one of our #PickHitz from #ISE2025. Nureva was selected for its large room audio solutions. A challenge of hybrid work is multipurpose rooms - Nureva has it nailed.

The war on DEI is a smoke screen MAGA’s attacks on “wokeness” and “diversity, equity, and inclusion” are a thinly veiled attack on the Civil Rights Movement itself.

The war on DEI is a smoke screen

TalkingPointz Pick Hitz davemichels.substack.com/p/ise-2025-t...

A horse walked into a Portuguese bagel shop and asked, "Why the long bagel?"

They are an investor in ujet. I think they are trying to keep them out of the Google distraction machine.

Reimagining Contact Center Solutions | Cloud Contact Center | UJET At UJET we are redefining customer experience with our cloud contact center platform.

Time for another Dave Musing video - this one hwo the huperscalers WANT enterprise #CCaaS (and even better #CX) workloads. This video also gets into Google Engagement Suite and UJET.CX. https://buff.ly/3QggBPD

I have no idea of this #CiscoLiveEMEA session is about contact center or network management. Cisco is all about #AI Agents

They just don't get tortilla chips in Europe.

Chatting with Vinod Muthukrishnan at Cisco Live Cisco Live EMEA 2025. Vinod Muthukrishnan leads Webex CX. See TalkingPointz.com

Discussing Cisco CX with Vinod Muthukrishnan. The voice of the CX COO.
https://buff.ly/4aVeeex
Cisco Live EMEA Amsterdam.

Avaya to Close Flagship Office in Middle East UC Today covers CCaaS news including Customer Experience and more.

Avaya closes it's Dubai office. There was a time when Avaya/Lucent were the biggest tennant in that building. I guess it's multitenant now.

I often get asked if desktop phones are dead. No they are holding steady, but they stopped evolving. Cisco fixed that with 9800 series. Updated for modern #HybridWork. #CiscoLiveEMEA