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Posts by NNGroup

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Training budget burning a hole in your pocket? Here is what NN/G has planned for Live Online courses in 2026 — AMER, EU, and APAC sessions available through December. Find a course that works for you or your team.

https://bit.ly/4cf2YL9

#UX

1 week ago 3 0 1 0
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Run heuristic evaluations that hold up to scrutiny.

Plan it. Conduct it. Report it.

New self-paced course from NN/G: https://bit.ly/4cxp4K9

#UXDesign

1 week ago 0 0 1 0
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If your design system is held together with vibes and a shared Figma file, we made a course for you.

Architecting and Managing Effective Design Systems → June 23 & 24
https://bit.ly/4cbkNLd

#DesignSystems #DesignOps

2 weeks ago 1 0 0 0
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Your NN/G UX Certificate just got a glow-up. ✨

New look + specialty badges — Research, Interaction Design, UX Management, and now AI.

Already certified? Reshare it.
Not yet? Time to put that training budget to work.

https://bit.ly/4tlVD3j

#UXCertification

2 weeks ago 0 0 0 0
Spotify – Web Player

Apply-and-wait isn't a strategy anymore.

Evan Sunwall shares what actually works in the UX job market right now.

EP 59: https://bit.ly/4m4zYu9

#UXCareers #JobSearch

2 weeks ago 0 0 0 0
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Skilled enough to consult in UX. Not sure how to actually start.

Our new self-paced course covers the practical side: niche, pricing, leads, and operations.

~6.75 hours | US$ 289

https://bit.ly/4djxVQy

#UXConsulting

3 weeks ago 0 0 0 0
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New self-paced course: Empathy Maps for Impact. Build maps from real data, run better workshops, and make user insights stick. 5 hrs. Your pace.

https://bit.ly/4lYOJ1G

#UXDesign #EmpathyMapping

3 weeks ago 0 1 0 0
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Design Process Isn't Dead, It’s Compressed As AI speeds up design work, the argument to "throw out the process" misrepresents how experienced designers work.

"Trust your intuition" sounds empowering until you remember intuition takes years to build. Process isn't the enemy — skipping it without experience is.

🔗 https://bit.ly/4uzRREU

#DesignProcess

1 month ago 0 0 0 0
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We just launched a new AI Specialty for the UX Certificate. 5 courses. Research-backed. Built for practitioners, not prompt engineers.

https://bit.ly/475PcsC

#AIUX

1 month ago 1 1 0 0

we worked so hard on this and I’m so proud of all my colleagues!!! my heart is full!!!

1 month ago 3 1 0 0
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It's here. NN/G Self-Paced Courses — focused, research-backed deep dives into the UX skills you need most.

Focused scope. Meaningful depth. On your schedule, starting at $99.

Find yours → https://bit.ly/4lwc6PN

#NNGSelfPaced #UXTraining

1 month ago 3 2 0 1
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It's here. NN/G Self-Paced Courses — focused, research-backed deep dives into the UX skills you need most.

Focused scope. Meaningful depth. On your schedule, starting at $99.

Find yours → https://bit.ly/4lwc6PN

#NNGSelfPaced #UXTraining

1 month ago 3 2 0 1
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The Recommendation-Adoption Score Use the RAS (Recommendation-Adoption Score) to track how much research value reaches your user.

Treat research recommendations like inventory — if you can't track it, you can't prove it shipped → nngroup.com/articles/recommendation-...

#UXResearch

1 month ago 1 0 0 0
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We’re announcing something new, and it’s coming this Wednesday.

We’re excited.

What do you think it could be?

#NNG #UX #UXCourses #UserExperience #Announcement

1 month ago 1 0 0 1
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May Live Online UX Training 2026 Agenda | Nielsen Norman Group Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX professionals. May 11 - May 22, 2026.

New to UX? Struggling with stakeholders? Drowning in research data?

NN/G has 25 live courses for you this May. May 11–22.

🔎 https://bit.ly/3MCCP0e

#UX

1 month ago 1 0 0 0
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How AI Literacy Shapes GenAI Use Using generative AI often doesn’t mean using it well. AI literacy requires both prompt fluency and the ability to assess outputs.

You can be fluent at prompting and still terrible at evaluating what AI gives you back. That gap is where it’s important to understand AI literacy.

https://bit.ly/4028MlI

#AI

1 month ago 1 0 0 0
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Only 3 out of 10 participants said an AI interview felt natural. Long silences, interruptions, and "Wow, brilliant!" for mundane answers made it awkward.

https://bit.ly/4l3ERTM

#UXResearch

1 month ago 2 1 0 0
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Stop guessing. Start using AI strategically. NN/G's 4 AI courses → built for UX researchers, designers, and product leads.

https://bit.ly/4r5FTQH

#AIforUX

1 month ago 1 0 0 0
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58. The Truth About Lean & Agile (Feat. Principal Experience Specialist, Laura Klein) Spotify video

You've heard "lean," "Agile," and "MVP" a thousand times. But making them actually work? Different story.
@lauraklein.bsky.social joins us to unpack what Lean UX was really designed to do.

🎧 open.spotify.com/episode/7fMd...

#UX #podcast

1 month ago 5 1 0 0
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What UX Consulting Clients Expect in the Age of AI Clients still seek strong judgment and critical thinking, research rigor, and respect for real-world and user constraints from UX consultants.

Clients are not asking for AI slop from expert UX consultants. They want research rigor, sound judgment, and practical recommendations.

https://bit.ly/46cWaf4

1 month ago 0 0 0 0
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AI-Moderated Interviews: If, When, and How to Use Them AI interviews offer faster feedback at scale, but they're not a replacement for in-depth, human-led semistructured interviews.

Convenience comes with tradeoffs. AI interviewers can't pivot in real time, read the room, or follow unexpected threads — and that's exactly what discovery research demands.

🔗 https://bit.ly/3MT1pd8

#UXResearch

1 month ago 1 1 0 0
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Sympathy says: "I feel for you."
Empathy says: "I feel with you."

In UX, that subtle difference changes everything about what we design.

https://bit.ly/3MiTvtx

#UXDesign

2 months ago 1 0 0 0
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Your Design System Needs an Enforcer Although design systems promise consistency, most still fail without someone actively enforcing the rules and making teams follow them.

Design systems don't fail because they're poorly built. They fail because nobody's empowered to enforce them.

@lauraklein.bsky.social on why every system needs an enforcer:
https://bit.ly/4ry8KhC

#DesignSystems #UX

2 months ago 3 1 0 0
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Accelerating Research with AI AI can speed up certain research tasks but is currently most helpful in the planning and analysis stages.

AI isn't replacing UX researchers. But it can help with planning, note-taking, data cleaning, and creating deliverables.

The key is knowing where it helps and where it falls short.

🔗: https://bit.ly/46A9eeq

#UXResearch

2 months ago 1 0 0 0
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That gorgeous hero image isn't doing its job if the text on top of it is invisible.
Three tips for keeping text readable over images:

🔗 https://bit.ly/4kyeeWT

#VisualDesign

2 months ago 0 0 0 0
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Internal User Panels Well-built internal user panels save time, reduce costs, and strengthen your organization's connection to real users.

If you're recruiting research participants from scratch every single study, just know there is a better way. We wrote about it.

https://bit.ly/4kBmvcI

#UXResearch

2 months ago 1 0 0 0
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Job Opening: Sr Experience Specialist (Remote, US Based)

My org @nngroupux.bsky.social is hiring for a UX role. If you know someone who might be interested, let them know!

www.nngroup.com/news/item/jo...

2 months ago 2 2 1 0
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The Next Decade of UX: Why Psychology Matters More Than Ever (Feat. Thomas Watkins) | EP 57
The Next Decade of UX: Why Psychology Matters More Than Ever (Feat. Thomas Watkins) | EP 57 Therese Fessenden talks with design psychologist and product strategist Thomas Watkins (host of The Design Psychologist and Product-Led Growth Leaders) about...

The Next Decade of UX: Why Psychology Matters More Than Ever, by @tbfess.bsky.social (@nngroupux.bsky.social):

https://www.youtube.com/watch?v=gLqGgw8Zlaw

#videos #interviews #ux #design #outlooks

2 months ago 4 1 0 0
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Your Design System Needs an Enforcer Although design systems promise consistency, most still fail without someone actively enforcing the rules and making teams follow them.

Your Design System Needs an Enforcer, by @nngroupux.bsky.social:

www.nngroup.com/articles/design-system-e...

#designsystems #processes

2 months ago 1 1 0 0
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Why So Many Info Tips Are Bad (and How to Make Them Better) Information tips can clarify complex UIs, but they should not hide essential information, trigger redundant information, or disrupt the current workflow.

Info tips should clarify, not compensate. If you're using them to hide essential content, patch bad labels, or dump walls of text — that's not a tip, it's a band-aid.

🔗 https://bit.ly/3ZqbUY9

#UX

2 months ago 0 0 0 0