Our Research and Camoaigns Lead is at @citizensadvice.bsky.social national research and campaigns conference in London today.

Later this morning she will be delivering one of the Lightning Talks!

There are some things you can do to help manage your stress such as:
✅ Identifying triggers
✅ Organising your time
✅ Addressing the causes of stress
✅ Looking after your wellbeing

Mind shares helpful tips on their website ⤵️
bit.ly/3O04Y21
#StressAwarenessMonth

The May bank holidays are coming up so it’s important to know what your rights are around working on those days.

👉 Check what your employment contract says. If you don’t have one, ask your employer what their rules are.

bit.ly/3YEGQnu

You’ll need photo ID to vote in the upcoming local elections in England.

If you don’t have an accepted form of ID, you’ll need to apply for a voter authority certificate. Apply by 5pm on 28 April.

Find out more ⤵️
bit.ly/3CVMNBy

Understanding who's responsible for making sure your flat is fire safe depends on:

➡️ Your tenancy agreement
➡️ When your home was built
➡️ Whether you have a private landlord

Find out more about fire safety ⤵️
bit.ly/454NmaB

What to do if you've been scammed Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam

Getting scammed can be stressful.

There are steps you can take if you’ve been scammed. It’s important to report the scam and protect yourself from further harm.

Our advice can help you ⤵️

Problem with a used car Find out your rights if you've bought a used car and something has gone wrong. You may have a legal right to a repair, the cost of a repair, or some or all of your money back.

🚗 Are you facing problems with your used car?

You might have a legal right to a repair, the cost of a repair, or some or all of your money back.

Check your consumer rights with our online tool ⤵️

Back billing is when your energy supplier charges you for energy you’ve used in the past.

❌ Your supplier usually can’t send you a bill for energy you used more than 12 months ago.

We can help if your supplier tries to overcharge you ⤵️
bit.ly/4dDna9G

Has your employer underpaid you or deducted some of your wages?

You should check your payslip to find out what the problem is.

Find out what your work rights are ⤵️
bit.ly/45ntE9f

There are ways you can manage debt. Start by making a list of your debts and all the information you have like:
🏠 Rent arrears
💳 Credit card debts
⚡ Energy or water bills

Our online advice can help ⤵️
bit.ly/4kuSKsr

Travelling in Europe this year?

✅ Make sure you’ve got everything covered, from your passport validity to travel insurance.

Here’s what you need to know ⤵️
bit.ly/457SkSY

You might be able to get help paying your bills depending on:

➡️ How you pay for your energy
➡️ The type of energy you use
➡️ If you claim benefits

Our advice can help ⤵️
bit.ly/4lEejIa

Text reads: Training for professionals. Independent Age offers free training to share knowledge and upskill frontline staff who support older people in their communities about: Key benefits for people over State Pension age. Reaching State Pension age - what happens to benefits?

The State Pension age rises to 67 today.

If you support older people as part of your work, take a look at our free professional training sessions so you're up to date with changes that could impact people in later life.

Find out more: https://www.independentage.org/get-advice/professionals

Universal Credit has changed. Find out more on our website and see if you’re eligible for it using our new tool. ⤵️

www.citizensadvice.org.uk/benefits/universal-credi...

[Check whether elections are happening in your area here]
❗ Don't leave it too late! Make sure you register to vote by 20 April in order to vote in local elections on Thursday 7 May.

Head to www.gov.uk/register-to-vote to find out more and register today. ✅

Volunteer roles at local Citizens Advice Explore the different types of volunteer roles available at local Citizens Advice, including trustee roles.

Are you looking to learn new skills?

👉 Volunteering can help you build your confidence and gain experience in the workplace while making a difference in your local community.

Click the link in bio to find out how you can get involved.

Universal Credit is a benefit you can get to help with living costs if you’re on a low income or unemployed.

Check if you might be able to claim with our online tool ⤵️
bit.ly/4bOPGpW

Are you under 18 and looking for a job?

We can help you understand:
➡️ The number of hours you should work
➡️ How much you should get paid
➡️ What to do if your employer is treating you unfairly

Check your work rights ⤵️
bit.ly/3TICCs4

You probably booked a package holiday if you:

➡️ Booked at least 2 different parts of your holiday with the same company at the same time

Make sure you know your rights to cancel a package holiday ⤵️
bit.ly/4bExRsa

🚨 Have you been scammed?

Reporting it helps track down and stop scammers and prevents other people from being scammed.

Here’s what steps you should take ⤵️
bit.ly/4bCaSOo

Reaching out to someone you’re worried about can help them get the support they need.

@Samaritans share useful tips ⤵️
bit.ly/2CbbIFk

🏘️ Damp is a common problem faced by many tenants.

Did you know there’s several types of damp? Knowing which type of damp you have in your home can help you check who’s responsible for repairs.

Find link in the bio for our online advice 🔗
bit.ly/4rKCTcz

❗If you’re on a low income, it’s important you find out what benefits you might be able to get.

Our free online advice can help ⤵️
bit.ly/4lLoprq

You might be able to pay less council tax or not pay it at all depending on your circumstances.

For example, you could get Council Tax Reduction if you have low income.

Our advice can help ⤵️
bit.ly/4mbH3Ys

If you get a text asking you to pay to get your parcel or reschedule the delivery, it’s usually a scam.

❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.

Here’s what you need to know ⤵️
bit.ly/4lkuytX

✈️ Are you going on a holiday soon?

It’s important to know your rights in case of flight delays or cancellations.

Our online advice explains when you might be entitled to compensation ⤵️
bit.ly/3I2wgRY

🌡️ Do you use alternative fuels such as oil, coal or wood to keep your home warm?

You might be able to get extra help if you can’t afford to buy fuel.

Check our online advice ⤵️
bit.ly/3Np22vq

💧 Do you have a query about your water bill, how to save water and prevent blockages, or your water and sewerage services?  @wessexwater will be holding a drop-in session at The Dry Dock, 6-7 St Thomas St, Weymouth DT4 8EW on Wednesday 25th March 2026.

www.wessexwater.co.uk/community-dr...

🛑 ‘Identity theft’ is when someone uses your name to open new bank accounts, get credit or buy services.

This might have happened to you if you start getting bills or letters that you don’t know about.

Check our online advice on how to protect yourself -
bit.ly/4lyHYn1

📝 You should check what your employment contract says about working on bank holidays.

If you don’t have a contract, ask your employer what their rules are.

Find out more about your work rights ⤵️
bit.ly/4mgLhPd