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Posts by SalesforceScott

This is a very insightful description and quote of this new AI era that we are beginning:

"...the true revolution is that we are in is a human skills revolution, because knowledge is rapidly becoming commoditized."

Thoughts?

#AIdisruption #paradigmshift #salesforce #agentforce

1 year ago 3 0 0 0

Are you automating for speed - or for success?

If you've felt the sting of scaling a messy process, you're not alone.

Chat below about how to avoid the pitfalls of "AI acceleration" to get it right.

#salesforce #agentforce #ai #disruption #innovation

1 year ago 0 0 0 0

3. Think about outcomes. Are you designing for efficiency or for an exceptional customer experience?

AI can be your greatest ally, but only if you're prepared to wield it responsibly.

1 year ago 0 0 1 0

This is why I emphasize process-led AI adoption with every client:

1. Map the steps. What is the process solving for? Where are the gaps?

2. Govern your data. Bad garbage data feeds bad decisions, AI or not.

1 year ago 0 0 1 0

And what it multiplies depends entirely on the foundation you've built:

1. If your processes are clear and customer-centric, AI enhances them.

2. If your processes are unclear or outdated, AI scales the chaos.

1 year ago 0 0 1 0

Here's the hard truth: If your underlying processes are broken, automating them with AI doesn't fix the problem.

It makes it worse.

Faster mistakes, higher costs, and amplified inefficiencies.

AI is not a silver bullet.

It's a multiplier.

1 year ago 0 0 1 0
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A bad process automated by AI is still a bad process.

Or worse—it's a mess accelerated at scale.

We've all heard the buzz: AI will revolutionize everything.

But let's pause for a reality check.

The promise of AI isn't just about doing things faster or cheaper.

It's about doing things better.

1 year ago 1 0 1 0
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The question isn't if AI will transform your business, but when you'll let it.

And your competitors aren't waiting.

What's your biggest concern about implementing AI in your startup?

#AIStrategy #StartupLife #TechLeadership #GenerativeAI #FutureOfWork #StartupFounder #Salesforce

1 year ago 3 0 0 0

3. Code generation accelerating dev workflows by orders of magnitude.

This isn't academic theory anymore.

Companies deploying AI + RAG systems are seeing verified results with minimal hallucinations.

We're not in the trough of disillusionment - we're in a Cambrian explosion of innovation.

1 year ago 0 0 1 0

The AI skeptics were right about hallucinations... until they weren't.

2024 is showing us the real ROI of generative AI, and it's staggering:

1. 3-5x productivity gains in certain tasks.
2. Automated customer support slashing resolution times.

1 year ago 1 0 1 0
Episode #7: Scott Ohlund
Episode #7: Scott Ohlund YouTube video by Jon Ewoniuk


Thanks to Jon for the privilege to join his great podcast.

#salesforce #podcast #innovation

www.youtube.com/watch?v=Daw2...

open.spotify.com/episode/1XN2...

1 year ago 0 0 0 0

Whoa! And this happened last week.

I was a guest on Jon Ewoniuk's The 360 Salesforce Mastermind podcast.

I had a blast with this talking with Jon about Salesforce, the industry, customers' challenges, pain points and then the potential future.

1 year ago 2 0 1 0
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The future developer orchestrates rather than codes.

Are you prepared to conduct this new tech symphony?

#AITransformation #TechEvolution #FutureOfCode #UpskillingInTech

1 year ago 0 0 0 0

Essential skills to master:

1. RAG: Enhance AI with verified data

2. Prompt Engineering: Craft precise AI instructions

3. Vector Databases: Power intelligent data retrieval

4. System Architecture: Design AI-integrated solutions

5. AI/ML Foundations: Understand your new tools

1 year ago 0 0 1 0

1. Wave 1 (Now): AI augments coding, boosts senior dev productivity

2. Wave 2 (Next): AI agents automate routine tasks, code becomes mostly AI-generated

3. Wave 3 (Future): AI-native development demands new "AI Engineers"

1 year ago 0 0 1 0
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From "Software Developer" to "Software Composer"
Gartner reveals 80% of engineers need upskilling by 2027 as three waves of AI disruption reshape our field:

1 year ago 1 0 1 0
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Tech founders: Don't delay #RevOps until hitting milestones. Starting late means lost insights, missed scaling, scattered data & revenue leakage.

Build your revenue foundation now - even if messy & lean.

Start with basic tracking and scale as you grow. Your future $100M ARR depends on it.

1 year ago 1 0 0 0
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The ROI Revolution in Salesforce 🎯

Traditional CRM: Hard to measure benefits & fuzzy ROI.

Agentforce: Direct revenue linkage & clear metrics.

Finally, a straight line from investment to revenue.

SMB Leaders: How would this change your tech decisions? 🤔

#Salesforce #agentforce #ai #pricing

1 year ago 0 0 0 0
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AI is obliterating traditional SaaS pricing models.

The shift from seat-based to consumption pricing (API calls, compute, tokens) is happening NOW, not later.

One AI user = work of 3 humans.

Value ≠ login count anymore.

Time to rethink your entire pricing strategy.

#ai #salesforce

1 year ago 1 0 0 0
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Agentforce's $2/conversation fee is smart:

Unlike traditional Salesforce (upfront costs, training, delayed ROI), you pay as you create value.

Start small, test carefully, scale on results. The innovation isn't the AI—it's aligning costs with outcomes.

Game-changer for SMBs?

#AIStrategy #CRM

1 year ago 2 0 2 0
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Traditional SaaS is Having a 'Netflix vs. Blockbuster' moment

AI is pushing everything toward usage-based pricing.

Goodbye seat-based models, hello consumption pricing!

Winners in 2025 will track revenue, sales & growth differently.

Is your stack ready?

#SaaS #StartupStrategy #salesforce #AI

1 year ago 1 0 0 0
Salesforce Rock On!

Salesforce Rock On!

Good morning Peoples!

Have an excellent #Salesforce Day!

1 year ago 0 0 0 0
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