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Posts by VoiceInfra

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Connect Twilio and Telnyx Phone Number to AI | VoiceInfra Integration (5 Min Setup) Integrate Twilio or Telnyx phone numbers with VoiceInfra AI agents in minutes. Use Account SID, Auth Token, or API Key. Enable 24/7 AI call handling. No porting needed. Free credits available.

Connect your existing Twilio or Telnyx phone number to VoiceInfra AI agents. Simple integration with Account SID, Auth Token, or API Key. Keep your numbers, add AI call automation instantly.

#twilio #telnyx #voiceai #agent #cx

voiceinfra.ai/blog/connect...

6 days ago 0 0 0 0
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Create Calendar Events & Send Teams Messages by Voice - No Code Required Create calendar events and send Teams messages by voice, no coding required. VoiceInfra AI voice agents integrate with Microsoft Graph API and Outlook Calendar API for hands-free scheduling.

Learn how to create calendar events and send Teams messages by voice, no coding required. VoiceInfra's AI voice agents integrate with Microsoft 365 for hands-free scheduling automation.

voiceinfra.ai/blog/create-...

#AIVoiceAgents #Microsoft365 #NoCode #Productivity

2 weeks ago 1 0 0 0
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VoiceInfra - Conversational AI Voice Agents for Enterprise | Voice AI Platform Build and deploy conversational AI voice agents for enterprise telephony. Automate inbound and outbound calls with VoiceInfra's voice AI platform. Reduce call resolution time by 73%, handle unlimited ...

Bonus: We handle token refreshes automatically. Connect once, it just works.

Your customers get instant solutions. Your team saves time. Everyone wins.

Try it free: voiceinfra.ai

#VoiceAI #AIAgents #ConversationalAI

1 month ago 0 0 0 0

How to set it up:

1. Go to Functions page
2. Click Connect on any app (Cal. com, Calendly, Google, Microsoft 365)
3. Authorize - done in seconds
4. Add any function you need
5. Customize fields as constant or required
6. Assign to your AI agent

1 month ago 0 0 1 0

Before: You had to manually configure functions from each provider.

Now: Login with your account, add the function you need. Done.

No API keys. No coding. Just connect and go.

1 month ago 0 0 1 0

Your AI voice agents can finally *do* things. ๐Ÿš€

We just launched one-click OAuth integrations at VoiceInfra.

Now your AI can schedule meetings, manage calendars, and send messages - all automatically.

Here's how it works: ๐Ÿงต

1 month ago 3 0 1 0
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How to Transfer Calls from AI to Human Agents: VoiceInfra Guide Discover how VoiceInfra's agent transfer capabilities enable seamless handoffs between AI and human agents, improving customer experience and operational efficiency.

How to Transfer Calls from AI to Human Agents: VoiceInfra Guide

voiceinfra.ai/blog/how-to-...

Discover how VoiceInfra's agent transfer capabilities enable seamless handoffs between AI and human agents, improving customer experience and operational efficiency.

1 month ago 1 0 0 0
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Thanks. Feedback has been very good. Most of our customers like how we seamlessly connect to their existing phone system, unlike other products out in the wild. It takes them a few minutes to get things configured.

1 month ago 0 0 0 0

5/5

All features include built-in guides to get you started fast.

Check it out and lmk what you think!

#VoiceAI #AI #SaaS #ProductUpdate #SMB

1 month ago 2 0 1 0

4/5
๐Ÿ“ข Batch Calls โ€” 3-Step Wizard

โ€ข Campaign details
โ€ข Schedule (now or later w/ timezone)
โ€ข Add numbers manually or via CSV

CSV columns become per-call variables for personalized conversations.

1 month ago 0 0 1 0

3/5
๐Ÿ”„ Call Transfer โ€” Full Rebuild

โ€ข Cold/Warm transfer types
โ€ข Caller ID control
โ€ข SIP URI support
โ€ข Bulk CSV import/export
โ€ข Keypad routing (DTMF/IVR)
โ€ข Built-in interactive guide

Went from toggle + field to full routing system.

1 month ago 0 0 1 0

2/5
๐Ÿ“ž Provision Numbers Instantly

Search U.S. numbers by state โ†’ See transparent pricing โ†’ Buy via Stripe โ†’ Ready in seconds

No manual SIP setup required.

1 month ago 0 0 1 0

1/5
๐Ÿš€ Big VoiceInfra update just dropped:

โ€ข Self-serve number provisioning
โ€ข Complete Call Transfer rebuild
โ€ข Personalized Batch Calls

Here's what's new ๐Ÿ‘‡

1 month ago 0 0 1 0
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Why Your Conversational AI Agent Fails (And How to Fix It) Prompt engineering isn't enough. Learn why production voice AI agents need modular orchestration, and how to build it.

Why Your Conversational AI Agent Fails (And How to Fix It)

voiceinfra.ai/blog/convers...

#VoiceAI #AI #CX #UC #SMB #Workflow

1 month ago 1 0 0 0
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VoiceInfra - Conversational AI Voice Agents for Enterprise | Voice AI Platform Build and deploy conversational AI voice agents for enterprise telephony. Automate inbound and outbound calls with VoiceInfra's voice AI platform. Reduce call resolution time by 73%, handle unlimited ...

Peak call volume crushing you? ๐Ÿคฏ Lost sales from long waits & temp staff headaches.

VoiceInfra AI agents:
โœ… Scale instantly
โœ… Zero hiring costs
โœ… 24/7 consistent service
โœ… Pay-per-use

End the chaos. Boost revenue! ๐Ÿ‘‰ voiceinfra.ai

#VoiceAI #AI #CX #UC #SMB

2 months ago 1 0 0 0
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VoiceInfra - Conversational AI Voice Agents for Enterprise | Voice AI Platform Build and deploy conversational AI voice agents for enterprise telephony. Automate inbound and outbound calls with VoiceInfra's voice AI platform. Reduce call resolution time by 73%, handle unlimited ...

Stop making customers navigate menus. Let them talk.

Your WhatsApp should feel like texting a helpful employee, not playing a choose-your-own-adventure game.

Ready to ditch the buttons? ๐Ÿ‘‡

voiceinfra.ai

2 months ago 0 0 0 0

How it works:
โ€ข Your WhatsApp number (no new contacts for customers)
โ€ข Trained on your business (products, policies, FAQs)
โ€ข Connects to CRM if you want
โ€ข 30+ languages
โ€ข Deployed in minutes

2 months ago 0 0 1 0

Use cases:
๐Ÿ›’ E-commerce - product questions, returns, recommendations
๐Ÿ“… Service biz - appointments, scheduling, FAQs
๐Ÿ• Restaurants - orders, reservations, dietary questions
๐Ÿ  Real estate - property inquiries, viewing bookings
๐Ÿฅ Healthcare - appointments, prescriptions, insurance

2 months ago 0 0 1 0

Why this matters:

175M people message businesses daily on WhatsApp

Most still use 2015-era menu bots

Conversational commerce = meet customers where they are, don't make them learn your menu system

2 months ago 0 0 1 0

What we built:
โœ… Natural language understanding
โœ… Context-aware conversations (remembers previous messages)
โœ… Specialized knowledge (your products, pricing, policies)
โœ… Seamless human handoff when needed
โœ… WhatsApp Business API integration

2 months ago 0 0 1 0

New way: Conversational AI

Customer: "Hey, ordered blue running shoes last week, haven't arrived yet. Email is john@email.com"

AI: "Hi John! Found order #4829. Shipped yesterday, arriving Friday. Tracking: [link]. Need anything else?"

No menus. Just talk.

2 months ago 0 0 1 0

The problem:

Old way: Customer opens WhatsApp
Bot: "Welcome! Select option:
1๏ธโƒฃ Product Info
2๏ธโƒฃ Order Status
3๏ธโƒฃ Returns"

5 menus later. Customer closes app.

That's not automation. That's IVR hell disguised as "modern tech."

2 months ago 0 0 1 0

"Press 1 for sales. Press 2 for support."

Your customers hate this. Menu-based chatbots kill conversions. Every tap is friction. Every "I don't see my option" is a lost customer.

We just fixed it for WhatsApp. ๐Ÿงต

#WhatsAppBusinessAPI #ConversationalAI #SMB

2 months ago 1 0 1 0
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If you're running voice AI at scale and thinking about WhatsApp, we just made that easier.

Check it out: portal.voiceinfra.ai

Happy to answer questions about the tech stack, WhatsApp API, or cost tracking.

#WhatsAppAI #VoiceAI #SaaS #ConversationalAI #SMB

2 months ago 0 0 0 0

Why WhatsApp?

2B+ users. Your customers are already there.

Now your AI can be too โ€“ without building a separate chatbot stack or managing different agent brains.

One AI, everywhere your customers are.

2 months ago 0 0 1 0

The boring stuff that matters:
โ€ข Timezone handling (surprisingly tricky)
โ€ข PII redaction & compliance
โ€ข Error recovery in async webhook flows
โ€ข Webhook event processing at scale

Production-ready infrastructure.

2 months ago 0 0 1 0

โ€ข Real-time AI conversations on WhatsApp
โ€ข Cost tracking for messages, transfers, platform fees
โ€ข Webhook logging + SSE event streaming
โ€ข No more IVR menus โ€“ actual conversational AI
โ€ข Multi-lingual out of the box

Same AI, unified platform.

2 months ago 0 0 1 0

We've been busy. ๐Ÿงต

Just shipped WhatsApp AI Agent integration for our voice AI platform. Now your AI agents work seamlessly across voice (SIP), web, widgets, and WhatsApp.

Here's what we built ๐Ÿ‘‡

2 months ago 0 0 1 0
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VoiceInfra - Conversational AI Voice Agents for Enterprise | Voice AI Platform Build and deploy conversational AI voice agents for enterprise telephony. Automate inbound and outbound calls with VoiceInfra's voice AI platform. Reduce call resolution time by 73%, handle unlimited ...

Your phone rings. You can't answer. Customer calls your competition instead.
That call just cost you revenue.
VoiceInfra answers every single one. No new numbers. 60 seconds to deploy.

voiceinfra.ai

#VoiceAI #SmallBusiness #Automation #SMB

2 months ago 2 0 0 0
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VoiceInfra - Conversational AI Voice Agents for Enterprise | Voice AI Platform Build and deploy conversational AI voice agents for enterprise telephony. Automate inbound and outbound calls with VoiceInfra's voice AI platform. Reduce call resolution time by 73%, handle unlimited ...

Your team closes deals on the lot. AI handles the phones after hours andon weekends.

voiceinfra.ai

#CarDealership #Automotive #VoiceAI #SalesTech #SMB

3 months ago 0 0 0 0