Connect your existing Twilio or Telnyx phone number to VoiceInfra AI agents. Simple integration with Account SID, Auth Token, or API Key. Keep your numbers, add AI call automation instantly.
#twilio #telnyx #voiceai #agent #cx
voiceinfra.ai/blog/connect...
Posts by VoiceInfra
Learn how to create calendar events and send Teams messages by voice, no coding required. VoiceInfra's AI voice agents integrate with Microsoft 365 for hands-free scheduling automation.
voiceinfra.ai/blog/create-...
#AIVoiceAgents #Microsoft365 #NoCode #Productivity
Bonus: We handle token refreshes automatically. Connect once, it just works.
Your customers get instant solutions. Your team saves time. Everyone wins.
Try it free: voiceinfra.ai
#VoiceAI #AIAgents #ConversationalAI
How to set it up:
1. Go to Functions page
2. Click Connect on any app (Cal. com, Calendly, Google, Microsoft 365)
3. Authorize - done in seconds
4. Add any function you need
5. Customize fields as constant or required
6. Assign to your AI agent
Before: You had to manually configure functions from each provider.
Now: Login with your account, add the function you need. Done.
No API keys. No coding. Just connect and go.
Your AI voice agents can finally *do* things. ๐
We just launched one-click OAuth integrations at VoiceInfra.
Now your AI can schedule meetings, manage calendars, and send messages - all automatically.
Here's how it works: ๐งต
How to Transfer Calls from AI to Human Agents: VoiceInfra Guide
voiceinfra.ai/blog/how-to-...
Discover how VoiceInfra's agent transfer capabilities enable seamless handoffs between AI and human agents, improving customer experience and operational efficiency.
Thanks. Feedback has been very good. Most of our customers like how we seamlessly connect to their existing phone system, unlike other products out in the wild. It takes them a few minutes to get things configured.
5/5
All features include built-in guides to get you started fast.
Check it out and lmk what you think!
#VoiceAI #AI #SaaS #ProductUpdate #SMB
4/5
๐ข Batch Calls โ 3-Step Wizard
โข Campaign details
โข Schedule (now or later w/ timezone)
โข Add numbers manually or via CSV
CSV columns become per-call variables for personalized conversations.
3/5
๐ Call Transfer โ Full Rebuild
โข Cold/Warm transfer types
โข Caller ID control
โข SIP URI support
โข Bulk CSV import/export
โข Keypad routing (DTMF/IVR)
โข Built-in interactive guide
Went from toggle + field to full routing system.
2/5
๐ Provision Numbers Instantly
Search U.S. numbers by state โ See transparent pricing โ Buy via Stripe โ Ready in seconds
No manual SIP setup required.
1/5
๐ Big VoiceInfra update just dropped:
โข Self-serve number provisioning
โข Complete Call Transfer rebuild
โข Personalized Batch Calls
Here's what's new ๐
Why Your Conversational AI Agent Fails (And How to Fix It)
voiceinfra.ai/blog/convers...
#VoiceAI #AI #CX #UC #SMB #Workflow
Peak call volume crushing you? ๐คฏ Lost sales from long waits & temp staff headaches.
VoiceInfra AI agents:
โ
Scale instantly
โ
Zero hiring costs
โ
24/7 consistent service
โ
Pay-per-use
End the chaos. Boost revenue! ๐ voiceinfra.ai
#VoiceAI #AI #CX #UC #SMB
Stop making customers navigate menus. Let them talk.
Your WhatsApp should feel like texting a helpful employee, not playing a choose-your-own-adventure game.
Ready to ditch the buttons? ๐
voiceinfra.ai
How it works:
โข Your WhatsApp number (no new contacts for customers)
โข Trained on your business (products, policies, FAQs)
โข Connects to CRM if you want
โข 30+ languages
โข Deployed in minutes
Use cases:
๐ E-commerce - product questions, returns, recommendations
๐
Service biz - appointments, scheduling, FAQs
๐ Restaurants - orders, reservations, dietary questions
๐ Real estate - property inquiries, viewing bookings
๐ฅ Healthcare - appointments, prescriptions, insurance
Why this matters:
175M people message businesses daily on WhatsApp
Most still use 2015-era menu bots
Conversational commerce = meet customers where they are, don't make them learn your menu system
What we built:
โ
Natural language understanding
โ
Context-aware conversations (remembers previous messages)
โ
Specialized knowledge (your products, pricing, policies)
โ
Seamless human handoff when needed
โ
WhatsApp Business API integration
New way: Conversational AI
Customer: "Hey, ordered blue running shoes last week, haven't arrived yet. Email is john@email.com"
AI: "Hi John! Found order #4829. Shipped yesterday, arriving Friday. Tracking: [link]. Need anything else?"
No menus. Just talk.
The problem:
Old way: Customer opens WhatsApp
Bot: "Welcome! Select option:
1๏ธโฃ Product Info
2๏ธโฃ Order Status
3๏ธโฃ Returns"
5 menus later. Customer closes app.
That's not automation. That's IVR hell disguised as "modern tech."
"Press 1 for sales. Press 2 for support."
Your customers hate this. Menu-based chatbots kill conversions. Every tap is friction. Every "I don't see my option" is a lost customer.
We just fixed it for WhatsApp. ๐งต
#WhatsAppBusinessAPI #ConversationalAI #SMB
If you're running voice AI at scale and thinking about WhatsApp, we just made that easier.
Check it out: portal.voiceinfra.ai
Happy to answer questions about the tech stack, WhatsApp API, or cost tracking.
#WhatsAppAI #VoiceAI #SaaS #ConversationalAI #SMB
Why WhatsApp?
2B+ users. Your customers are already there.
Now your AI can be too โ without building a separate chatbot stack or managing different agent brains.
One AI, everywhere your customers are.
The boring stuff that matters:
โข Timezone handling (surprisingly tricky)
โข PII redaction & compliance
โข Error recovery in async webhook flows
โข Webhook event processing at scale
Production-ready infrastructure.
โข Real-time AI conversations on WhatsApp
โข Cost tracking for messages, transfers, platform fees
โข Webhook logging + SSE event streaming
โข No more IVR menus โ actual conversational AI
โข Multi-lingual out of the box
Same AI, unified platform.
We've been busy. ๐งต
Just shipped WhatsApp AI Agent integration for our voice AI platform. Now your AI agents work seamlessly across voice (SIP), web, widgets, and WhatsApp.
Here's what we built ๐
Your phone rings. You can't answer. Customer calls your competition instead.
That call just cost you revenue.
VoiceInfra answers every single one. No new numbers. 60 seconds to deploy.
voiceinfra.ai
#VoiceAI #SmallBusiness #Automation #SMB
Your team closes deals on the lot. AI handles the phones after hours andon weekends.
voiceinfra.ai
#CarDealership #Automotive #VoiceAI #SalesTech #SMB