Image shows a screenshot of the conclusion of the linked Senate inquiry submission. This text can be found on page 10.
The text is too long for alt text, but here is the first three quarters of the text:
Conclusion
Over the past decade, Nous Group’s UniForum data has quietly taken on the status of authoritative benchmark for the quality of a range of professional and academic services performed by public universities in Australia and across the world. This authoritative status is performed through scientific-looking graphs and scientific-sounding jargon designed to imply UniForum data is generated through rigorous methods and backed by expert consensus. This performance of authority is significant: it lends UniForum data an air of credibility and facticity that makes acting upon its results irresistible.
When one begins to open the black box and examine how UniForum data is actually produced, however, it becomes difficult to justify the degree to which Australian university executives are relying upon it in their decision-making. My analysis is based on a review of publicly available documents, and it is therefore possible that Nous or its clients would point to things not in the public domain that address some of the conceptual and methodological flaws that I have highlighted in UniForum. But the fact that the underlying UniForum data and methodology is not in the public domain is itself one of the key causes for concerns. When the stakes are so high, it cannot be acceptable for Nous Group and its clients to simply tell university staff and governing councils, ‘trust us, these numbers are based on rigorous methods and analysis.’ The lack of rigor, external scrutiny, and transparency in UniForum’s underlying data and methodology would be a cause for concern in any public institution, but it is especially concerning in the context of universities where rigorous, transparent, and accountable knowledge production is a core part of what we do. ...
Private consultants are taking control of how public universities are evaluated and run.
My submission to the Senate university governance inquiry raises concerns about the impact of Nous Group and their dodgy UniForum data on our universities.
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