Microsoft Teams Call Queue App comes to mobile Microsoft is expanding the Queues app in Microsoft Teams to mobile devices, enabling agents and supervisors to manage call queues directly from the Teams app on iOS and Android. This update brings essential call-handling capabilities to mobile-first and on-the-go workflows. Source: Microsoft 365 Roadmap ID 559386 With this update, Teams mobile users gain access to core Queues functionality that was previously limited to desktop:

Microsoft Teams Call Queue App comes to mobile

Microsoft is expanding the Queues app in Microsoft Teams to mobile devices, enabling agents and supervisors to manage call queues directly from the Teams app on iOS and Android. This update brings essential call-handling capabilities to mobile-first…

Anthropic Models for Copilot on by default in Word, Excel, and PowerPoint Also very noteworthy to pay attention to new LLMs in Microsoft 365 Apps with Copilot. Also a fresh catch, telling that Anthropic Models for the apps are on by default, soon. Did you know? I did not. Microsoft message center notification MC1269241 tells the details. This change must not be mixed up with the big toggle to enable/disable Anthropic, because it is a different one.

Anthropic Models for Copilot on by default in Word, Excel, and PowerPoint

Also very noteworthy to pay attention to new LLMs in Microsoft 365 Apps with Copilot. Also a fresh catch, telling that Anthropic Models for the apps are on by default, soon. Did you know? I did not. Microsoft message center…

Flex Routing for Microsoft Copilot in EU and EFTA Did you read the recent announcement that Microsoft introduces flex routing for Copilot in case there is high demand to deliver answers in time and in quality in Copilot/s? Did you also read that this means that data (partially) could be routed outside for EU data boundaries in such phases of high load and demand in EU/EFTA data centers? The recent announcement showed up in the Microsoft Message Center as…

Flex Routing for Microsoft Copilot in EU and EFTA

Did you read the recent announcement that Microsoft introduces flex routing for Copilot in case there is high demand to deliver answers in time and in quality in Copilot/s? Did you also read that this means that data (partially) could be routed…

What’s New in Microsoft 365 Copilot | March 2026 | Microsoft Community Hub Welcome to the March 2026 edition of What's New in Microsoft 365 Copilot!  

techcommunity.microsoft.com/blog/microso...

What’s New in Microsoft Teams | March 2026 | Microsoft Community Hub Welcome once again to everyone in our Microsoft Tech Community! We’re glad you’ve joined us to check out a fresh lineup of Teams features designed to keep...

techcommunity.microsoft.com/blog/microso...

Planner for Shared and Private Channels in Microsoft Teams A few days back i held a training sessions for IT Pros regarding Teams and I was asked about the integration of Planner, later on I read this. So I the training I conducted at that time I had to answer different to what I would answer now. Finally, Microsoft Teams will get Planner also for private and shared channels in Teams.

Planner for Shared and Private Channels in Microsoft Teams

A few days back i held a training sessions for IT Pros regarding Teams and I was asked about the integration of Planner, later on I read this. So I the training I conducted at that time I had to answer different to what I would answer now.…

Microsoft Purview Retention of Microsoft Teams call logs Recently I read the news that Microsoft Purview will provide the option to configure retentions for Teams call logs. That's interesting because this can help you to get more control on how long call logs are stored. So in Microsoft Purview Data Lifecycle Management (DLM) we probably see the option to configure retention (so deletation as well) for Microsoft Teams call logs starting in late April 2026.

Microsoft Purview Retention of Microsoft Teams call logs

Recently I read the news that Microsoft Purview will provide the option to configure retentions for Teams call logs. That's interesting because this can help you to get more control on how long call logs are stored. So in Microsoft Purview…

Microsoft Teams Phone Multi‑Line Support for Users In this post, I would like to point you towards exciting news regarding Teams Phone and how many phone numbers can be assigned soon. Microsoft says it will add Teams Phone user multi‑line support, the capability to directly add several phone numbers to a single user. So no more workarounds? The rollout is scheduled to start in April 2026. Teams Calling Administrators will be able…

Microsoft Teams Phone Multi‑Line Support for Users

In this post, I would like to point you towards exciting news regarding Teams Phone and how many phone numbers can be assigned soon. Microsoft says it will add Teams Phone user multi‑line support, the capability to directly add several phone…

Give Us Feedbaxck on Faster, Simpler Data Purging for Exchange Online | Microsoft Community Hub Microsot Purview team is looking for feedback on Priority Cleanup improvements.  

Microsoft is looking for feedback for the next version of Priority Cleanup (v2).

techcommunity.microsoft.com/blog/exchang...

#MSExchange #Purview #PriorityCleanup

Sad State of Microsoft Graph And Other Microsoft 365 APIs Some Microsoft MVPs have expressed a strong opinion that Microsoft isn't doing enough to develop and enhance the Microsoft Graph APIs across Microsoft 365.

Good read! Well said and written down by @office365itpros.com

Provide your vote 🗳️
office365itpros.com/2026/03/18/m...

Why Microsoft 365 E7 Changes the Copilot Story In this post, I aim to provide a comprehensive overview of the most recent licensing update in Microsoft 365, specifically the introduction of Microsoft 365 E7. As you may be aware, I am not an expert in licensing matters and typically refrain from discussing licensing in depth due to its propensity for change, which renders statements and content liable to become outdated swiftly.

Why Microsoft 365 E7 Changes the Copilot Story

In this post, I aim to provide a comprehensive overview of the most recent licensing update in Microsoft 365, specifically the introduction of Microsoft 365 E7. As you may be aware, I am not an expert in licensing matters and typically refrain from…

SharePoint One-Time Passcode Transition to Entra B2B Microsoft plans to retire SharePoint One‑Time Passcode (SPO OTP) authentication for external sharing in OneDrive and SharePoint starting July 2026, with new invitations shifting to Microsoft Entra B2B beginning May 2026, based on MC1243549. This change unifies external collaboration under Microsoft’s modern identity platform and ensures consistent governance, auditing, and Conditional Access enforcement for all guest users. Source: …

SharePoint One-Time Passcode Transition to Entra B2B

Microsoft plans to retire SharePoint One‑Time Passcode (SPO OTP) authentication for external sharing in OneDrive and SharePoint starting July 2026, with new invitations shifting to Microsoft Entra B2B beginning May 2026, based on MC1243549. This…

Licensing Changes for Microsoft Teams and Microsoft Places In this post I like to highlight (updated) licenses changes for Microsoft Places which might be intereseting in regards of planning and implementing and using Microsoft Places. I like to summarize what’s changing, who benefits, and what organizations should consider next. Microsoft continues to evolve the modern workplace by expanding access to advanced collaboration, workspace management, and event capabilities. Starting April 1, 2026, licensing updates for Microsoft Teams and Microsoft Places will come into effect, enabling more organizations to benefit from AI-powered workplace coordination and scalable communication features without requiring additional premium licenses in some scenarios.

Licensing Changes for Microsoft Teams and Microsoft Places

In this post I like to highlight (updated) licenses changes for Microsoft Places which might be intereseting in regards of planning and implementing and using Microsoft Places. I like to summarize what’s changing, who benefits, and what…

Copilot Tasks: From Answers to Actions  | Microsoft Copilot Blog Conversational chatbots were the first chapter of AI. Today is the beginning of the second. We are excited to introduce Copilot Tasks — AI that doesn’t just talk to you, but works for you.   This is a...

www.microsoft.com/en-us/micros...

Microsoft Teams Direct Routing receives AMR‑WB codec support In this post I like to point out a recent message center notification tell us that the AMR-WB codec will be supported in Microsoft Teams Direct Routing deployments. It will be introduced and working in non-media-bypass VoIP calls (to/from public telephony network, PTN). Microsoft aims to start the rollout in March 2026 as mentioned in message center notification MC1234572.

[BLOG] Microsoft Teams Direct Routing receives AMR‑WB codec support March 2026 #MicrosoftTeams #Calling #Telephony #TeamsDirectRouting #Codec #SBC #Roadmap

Take the stage in Europe! #ESPC26 is looking for #Microsoft365 and #AI experts to share their knowledge on all things #Microsoft365, #SharePoint, #Copilot, #AI, #Security, #Azure and more. Submit to speak today. https://www.sharepointeurope.com/submit-speak-espc/

Why Microsoft Copilot Adoption Is Lagging: The ROI Dilemma The real ROI on Microsoft Copilot might not neatly fit into your quarterly report, but it could still be very real.

Good read! 📖⤵️
petri.com/microsoft-co...

Licensing updates extend access to advanced capabilities in Microsoft Teams and Microsoft Places | Microsoft Community Hub At Microsoft, we empower organizations to achieve more through intelligent communication, inclusive collaboration, and connected workplace experiences. Our...

Microsoft Teams & Places Änderungen ab April 2026 🚀
🧩 Mehr Premium-Funktionen für Teams & Places, um hybride Zusammenarbeit weiter zu stärken.
📅 Erweiterte Microsoft Places Features ab 1. April 2026
techcommunity.microsoft.com/t5/microsoft...

#MicrosoftTeams #MicrosoftPlaces #ModernWorkplace

Managing blocked domains and users for Microsoft Teams via Defender for Office 365 In this post I like to point out a nice capability to manage blocked domains and users for Microsoft Teams External Access (~federated, external chats). The last months there were several changes implemented to Microsoft Teams External Access allowing Teams and Security Admins to make more granular configurations. One of these is called "Allow my security team to manage blocked domains and blocked users"

[BLOG] Managing blocked domains and users in #MicrosoftTeams via Defender for Office365 🔐👥 Learn how to secure your Teams environment. 🚀
#Security #ITAdmin #Microsoft365 #CloudSecurity

Upcoming Certificate Changes for Microsoft Teams Direct Routing and Operator Connect June 2026 Did you already read and know? Important certificate changes for June 2026 are on the horizon for that could impact specific Microsoft Teams Calling deployments with Session Border Controllers (SBCs). In this post I summarize what you need to know based on Microsoft's Teams Direct Routing update for December 2025. If you are a Teams Direct Routing administrator or an…

🔐 Did you know? Big certificate changes are coming in June 2026 that may impact Microsoft Teams Calling setups with SBCs! ⚠️ Stay ahead to avoid disruptions. 👉 Read more for details! #MicrosoftTeams #DirectRouting #SBC #SecurityUpdate #TLS #Calling #Telephony

Microsoft Baseline Security Mode for Microsoft 365 Services Microsoft has announced the introduction of Baseline Security Mode, a centralized experience designed to help organizations align with Microsoft’s recommended security standards across Office, SharePoint, Exchange, Teams, and Entra. It was published in Microsoft 365 Message Center ID MC1193689. This new capability leverages Microsoft’s extensive threat intelligence and insights from over two decades of Microsoft Response Center cases, aiming to strengthen organizational security posture and prepare for evolving AI-driven threats.

🔒 Microsoft introduces Baseline Security Mode: a centralized way to align with recommended standards across Office, SharePoint, Exchange, Teams & Entra. You can use it to strengthen your #Microsoft365 security posture, soon! 🚀 #Security

Governing Microsoft 365 Copilot: How to Mitigate Oversharing Risks? In this post I like to point out and think about a few aspects regarding oversharing in the ear of AI in Microsoft 365 by using Microsoft 365 Copilot. Sharing information is key to success in a collaborative environment however oversharing is not. In this post, I’ll walk through Microsoft’s recommended approach to governing Copilot and agents, focusing on SharePoint Advanced Management (SAM)

🚀 [BLOG] Governing Microsoft 365 Copilot: How to Mitigate Oversharing Risks ✨ Discover how SAM & Purview keep your data secure while enabling AI innovation 🔒🤖 #Microsoft365 #Copilot #AI #DataSecurity #Governance #Oversharing

Remote Contact Management for Microsoft Teams Common Area Phones In this post I like to highlight how you can manage contacts on certified Microsoft Teams Phones which are used as common area phones. Managing contacts centrally and natively across Teams Phones has always been a challenge for Teams Phone administrators, especially when dealing with common area phones in larger organizations. Microsoft has introduced a remote contact management feature in the Teams admin center, making it easier to centrally add or remove contacts for Teams-certified phones.

📞 [BLOG] Remote Contact Management for Microsoft Teams Common Area Phones – simplify contact updates for shared devices via Teams Admin Center.

#MicrosoftTeams #TeamsPhones #ITAdmin #DigitalWorkplace #RemoteManagement #ModernWorkplace #Erik365Blog

Build apps and workflows by using Microsoft 365 Copilot In this post I like to highlight another exciting update to Microsoft 365 Copilot: users get enabled to create apps and workflows directly inside the tools they already use every day. This makes Copilot not only to a powerful productivity assistant but also an app builder innovation platform?! As the announcement states the following features will come to Microsoft 365 Copilot:

[BLOG] Build apps and workflows by using Microsoft 365 Copilot #Microsoft365Copilot #Microsoft365 #Copilot #AI

Teams Mode in Microsoft 365 Copilot In this post, I want to provide an overview of Teams Mode in Microsoft 365 Copilot. First of all, what is Teams Mode? To keep it short, it is a new capability that allows organizations to use Copilot not just individually, but collaboratively within Microsoft Teams. It extends Copilot from a personal assistant into a shared team resource…

[BLOG] Teams Mode in Microsoft 365 Copilot #Microsoft365Copilot #MicrosoftTeams #AI #Collaboration

Microsoft Teams: AI Workflows Powered by Microsoft 365 Copilot Microsoft is continuing its push to bring intelligent automation into everyday collaboration. A new feature, AI Workflows in the Microsoft Teams Workflows app, is set to roll out between late 2025 and early 2026 for general availability based on the Message Center ID MC1147389 and Roadmap ID 500379. For targeted releases the rollout might be completed which rolled out from September to early October 2025.

[BLOG] Microsoft Teams: AI Workflows Powered by Microsoft 365 Copilot #MicrosoftTeams #Microsoft365Copilot #Copilot #AI #Automation #Productivity

#changeable #teamabtis #change #microsoftteams | Erik Kleefeldt 🤔💭Die neue Darstellung ist praktisch! 👍🚀Es spart Platz und hält Unterhaltungen als Threads in Teams-Kanälen (kompakt) zusammen. Ich nutze die Darstellung schon, ihr auch? Wenn nicht, am besten mal aus...

www.linkedin.com/posts/ekleef...

Windows Server 2025 known issues and notifications View announcements and review known issues and fixes for Windows Server 2025

Directory synchronization fails for AD security groups exceeding 10,000 members

"Applications that use the ... control for on-premises ... (AD DS), such as when using Microsoft Entra Connect Sync, can result in incomplete synchronization ..."

learn.microsoft.com/en-us/window...

Microsoft Ignite 2025 – The Future of AI and Modern Work In this post I like to provide a headup for the next Microsoft Ignite which takes places from November 18–21, 2025, the global Microsoft partners and community will gather at the Moscone Center in San Francisco, California for this year’s Microsoft Ignite. With an optional pre-day on November 17, the event promises once again to be the central stage for Microsoft’s vision of the future.

[BLOG] Microsoft Ignite 2025 – The Future of AI and Modern Work 🚀✨ From San Francisco to the cloud: AI takes center stage. My take on what to expect 👉 erik365.blog 🌍💡 #MSIgnite #Microsoft365 #AI #ModernWork #Teams #Copilot

Microsoft Teams Contact Center by Imagicle – Certified Solution Overview & Key Advantages Imagicle offers a third-party contact center solution for Microsoft Teams, integrating advanced features beyond native capabilities. It includes omnichannel support, AI-driven automation, compliance tools, and deep analytics within a unified portal. This solution enhances communication efficiency, allowing organizations to better meet their operational needs and improve customer satisfaction.

[BLOG] Microsoft Teams Contact Center by Imagicle – Certified & ready to elevate your customer experience 🚀 Discover seamless integration, smart routing & real-time insights - all within Teams. #MicrosoftTeams #ContactCenter #Imagicle #CX #CloudSolutions #Teamwork 💬🧠💼