#BTGroup is scaling Verint AI bots from 450 to 4,500 agents, supporting over 25 million customers.

Coaching, Wrap Up, and CX/EX Scoring Bots are helping agents respond smarter, faster, and more effectively, while lifting sales and CX.

🔗 buff.ly/2YWS77X

#CX #CustomerExperience #AIOutcomes

Verint Agent Copilot Bots were named a Technology of the Year in the 2025 Excellence in Customer Service Awards, recognising our AI bots’ role in transforming customer service and delivering real AI business outcomes.

#CXAutomation #AIOutcomes #CustomerServiceExcellence