Graphic with a blue background, with the following text written in white: Starting July 1, 2026, we are proposing an update to our base charge to ensure that everyone is billed the same amount per gallon of wastewater generated. The newly designed base charge would deliver savings to 97% of our customers.
Graphic with a blue background and the following text written in white: What is the base charge? The base charge is a fixed monthly fee that pays for the pipes, pumps, and treatment systems that need to operate no matter how much wastewater is generated.
Graphic with a blue background and text in white: Why is the charge being updated? We used to calculate the base charge from water meter size, but new software allows us to make more accurate calculations.
Graphic with a blue background and white text saying: What is the impact of this change? 97% of our customers would see a lower base charge that is reflective of your use. The proposed change ensures a stronger, more reliable wastewater system for the whole community.
Attention AlexRenew customers: a proposed update to our base charge ensures everyone is billed the same amount per gallon of wastewater generated, delivering savings to 97% of our customers. See the link in bio for more info.
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