AFKLMP hits digital, CRM360, and PLUS service milestones With CRM360, developed with Salesforce, AFKLMP now runs a unified platform across 68 service stations globally.

#AirFranceKLMMartinairCargo has hit three key milestones in its commercial transformation: 91% of bookings are now digital, the global #CRM360 rollout is complete, and the PLUS service level has firmly established itself as a customer favourite, according to an official release from #AFKLMP.