Charlottesville council spends retreat translating outcome areas into clear strategic goals At a retreat facilitator Joshua Renee led councilors through human-centered design exercises that produced candidate strategic goals—"drive informed participation," "measure effectiveness," and "turn plans into reality"—intended to guide staff decision-making and public engagement.

Charlottesville's city council is redefining its future with strategic goals aimed at enhancing public engagement and measuring success—are they on the right track?

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