Critical Systems Thinking and Never Split The Difference

Day 82 of looking at books through the lens of #CriticalSystemsThinking

💡 #ChristopherVoss #NeverSplitTheDifference is ethically aware but tactically oriented, mostly focused on individual-level negotiations & immediate outcomes, without tools to assess long-term systemic impact.

#complexity

Critical Systems Thinking and Never Split The Difference

Day 81 of looking at books through the lens of #CriticalSystemsThinking

💡 #ChristopherVoss #NeverSplitTheDifference tactical empathy is a negotiation tool for understanding your counterpart’s perspective, verbalizing that understanding & employing emotional insights to build trust.

#complexity