RingCentral Expands RingCX with CommunityWFM: What It Means for Enterprise Operations Learn how RingCentral’s acquisition of CommunityWFM enhances RingCX with AI-driven workforce management, forecasting, and agent empowerment.

RingCentral expands RingCX with CommunityWFM—bringing stronger workforce management to enterprise operations.

In our blog explores the impact: https://bit.ly/4mJP8DR

#RingCentral #RingCX #CommunityWFM #CX

Additional Acquisitions: #Nayya > #Northstar; #OpenEvidence > #Amaro; #Opper > #FinetuneDB; #RevRag.AI > #GenStaq.ai; #RingCX > #CommunityWFM; #ServeRobotics > #PhantomAuto + #Voysys’ assets; #SoundHound > #Interactions; #Syndigo > #1WorldSync

Merger: #BTBrands & #AeroVelocity

RingCentral Acquires CommunityWFM for AI Workforce Management by @domnicastro The communications provider strengthens its contact center platform with AI-driven workforce management capabilities through strategic acquisition. Continue reading...

#RingCentral #CommunityWFM