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Austin Energy simplifies design‑and‑construction workflow, aims to shorten timelines for small projects Austin Energy presented a six‑phase redesign of its customer design and construction process, an online portal for tracking, expanded service dispatch hours and metrics showing shorter intake and design times; staff said average across jobs is now about 12 weeks and meter installs average 1–3 days once assigned.

Austin Energy is revolutionizing its design and construction process, slashing project times and enhancing customer access with a new online tracking portal!

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#AustinTravisCounty #TX #UrbanDevelopment #CitizenPortal #PublicSafety #CustomerAccess #AustinEnergy

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The Limits of Productivity, the Potential of Customer Access: Mahmood Haddara Firms don’t just differ in how efficiently they produce goods or services. They also differ in how many customers they can reach. That simple reminder is at the heart of new research by Mahmood Haddar...

Firm growth is traditionally associated with productivity, but Mahmood Haddara thought there might be another element at play. He looked at customer access & found out it's responsible for 60% of firm growth. #Productivy #CustomerAccess #EconJobMarket newsletter.economics.utoronto.ca/the-limits-o...

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SUN Advocates for Energy Equity in Maryland's VPP Program Proposals SUN calls for improved equity measures in Maryland's virtual power plant pilot programs.

Maryland's energy future hangs in the balance as advocates push for equitable access in the face of utility proposals that could widen the gap for low-income households.

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#MD #CustomerAccess #CitizenPortal #MarylandEnergy #EnergyEquity #SustainablePower

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Omuthiya gets its first MTC mobile home The populace of Omuthiya Town and nearby villages will no longer have to travel long distances to access MTC services. This comes when the country’s premier digital driver, MTC, on Friday (18th July 2025) opened its new and first Mobile Home in Omuthiya, bringing the company’s countrywide footprint of Mobile

#Omuthiya #MTC #MobileHome #DigitalServices #CustomerAccess

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