NSW Government

Work news.
From 1 December, the OneCX Program- behind the unified nsw.gov.au -joins the Government Technology Platforms Agency.
Together, we’re building simpler, safer, connected experiences for everyone in NSW.
digital.nsw.gov.au/delivery/government-technology-platforms
#GovTech #DigitalNSW #OneCX

NSW Fair Trading The NSW consumer protection regulator. Creating a competitive and fair marketplace for the NSW community.

Another proud moment this week! I had a small part in this project early on, creating some customer journey maps.
The NSW Fair Trading website is now officially launched—making it easier for people to access information and services. www.nsw.gov.au/departments-...
👏 #UX #DigitalNSW #FairTrading

Communicating with Aboriginal and Torres Strait Islands audiences OverviewAboriginal and Torres Strait Islander peoples are the First Nations of Australia, representing hundreds of diverse nations, languages, and cultural practices. NSW has the largest First Nati...

My latest Help Hub CX Toolkit blog post is live! Learn how to communicate effectively with Aboriginal & Torres Strait Islander audiences.
Plus, the NSW Aboriginal colour palette is in production!
👉 Read more
#DigitalNSW #InclusiveDesign #CXToolkit nswdigitalchannels.zendesk.com/hc/en-au/art...