Public servants chose their careers to help people. When AI takes the administrative burden off their plates, they get to do exactly that.
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#EPIRA #GovTech #PublicService #HumanCenteredAI #DigitalGovernment #Augmentation
Whether it's helping a nurse monitor a patient or helping a citizen understand where their application stands, augmentation isn't a tech sector concept, it's a human one.
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#EPIRA #HumanCenteredAI #GovTech #Augmentation #CivicTech
Rolling out a new permitting system? A new grants portal? The technology is 20% of the challenge. Change management is the other 80%. How does your agency handle the human side of digital transformation?
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#GovTech #ChangeManagement #DigitalTransformation #EPIRA
What stops people from adopting good tools?
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#Adoption #GovTech #ProductManagement #EPIRA
Civic design happens one improvement at a time.
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#CivicDesign #EPIRA #GovTech #PublicService
Accessibility strengthens everything around it.
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#Accessibility #Equity #GovTech #EPIRA
What would you do with an extra hour a day?
#GovTech #ServiceDesign #EPIRA #PublicValue
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What digital experience has made you trust a public system more?
See more at austenangell.substack.com
#EPIRA #GovTech #DigitalGovernment #HumanCenteredDesign
What process would benefit most from more visibility?
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#Transparency #DigitalGovernment #EPIRA #Trust
What decision-making system feels most opaque to you?
#EPIRA #ExplainableAI #PublicTrust #AIinGovernment
Where have you seen automation actually make public service better? And where has it made things harder?
#EPIRA #Automation #PublicService #GovTech
What if public services were clear, fair, and fast — and still felt like home?
#EPIRA #GovTech #DigitalGovernment #PublicTrust
“AI’s greatest promise is not to replace human judgment, but to amplify human potential by handling the repetitive so we can focus on the creative.”
“AI’s greatest promise is not to replace human judgment, but to amplify human potential by handling the repetitive so we can focus on the creative.”
- Charles Austen Angell, EPIRA Founder
www.epira.ai
#epira #AI #Automation #FutureOfWork
