Social Housing Action CampaignSHAC Research Finds Overcharging in More Than 63% of Tribunal Cases New research carried out by SHAC shows that across all the cases of service charges challenged at the First Tier Property Tribunal (FTT), more than 63% of landlords were found to be overcharging fo…

SHAC Research Finds Overcharging in More Than 63% of Tribunal Cases

But government and landlords continue to deny that it is systematic!

#EndServiceChargeAbuse

shaction.org/2026/02/13/s...

Apartment service charges go through the roof - sentinel.yuvoice.org Tenants and residents of apartments in England are facing escalating service charges, sources tell The Sentinel.

With thanks to @thisisthesentinel.bsky.social for giving international exposure to the scandal of service charge abuse in the UK, and to SHAC's #endservicechargeabuse campaign.

sentinel.yuvoice.org/apartment-se...

Listen to them lie! Clarion Housing Group simultaneously failing on repairs and service charges. Time to #EndServiceChargeAbuse. Join us!

www.youtube.com/watch?v=f3L3...

Thx to @tomswarbrick.bsky.social & LBC for inviting us to discuss service charge abuse after both SHAC and The Telegraph covered the story of Plus Dane charging more than £4K to tend a small area of garden & raising service charges by 60%+.

#EndServiceChargeAbuse

www.youtube.com/watch?v=dZuE...

Celebrating the first 1,000 signatures on our newly launched Parliamentary Petition and Ben Jenkins, SHAC member and Housing Sector podcaster, invites you to imagine this 👇👇👇

#EndServiceChargeAbuse

www.youtube.com/watch?v=tAPa...

Petition: Create and fund third party regulator scheme for service charge disputes Create a scheme where disputed service charges are payable to courts or similar body and only passed to landlords if they can prove the charge's legitimacy. Otherwise, the money returns to the tenant/...

▶️ Signing is not enough!

🚩 We need all to share and badger others to sign too!

🔥 #EndServiceChargeAbuse

petition.parliament.uk/petitions/73...

Social Housing Action CampaignThe Housing Mafia’s Service Charge Racket By Richard Simpson, a registered blind tenant of Riverside Housing If you’ve ever wondered what would happen if a crime family decided to take over a housing association, let me introduce you to Ri…

SHAC Article - Richard's hilarious account of the service charge racket @ Riverside Housing Group. It'll make you laugh. It'll make you cry. If you're affected, you will recognise the practices whichever landlord you're with.

shaction.org/2025/06/16/t...

Please like & share.
#EndServiceChargeAbuse

Exclusive: leaseholders and SHAC join forces to oppose freeholders’ High Court challenge Leaseholders and the Social Housing Action Campaign have joined forces to oppose a High Court challenge being brought by freeholders against government reforms.

SHAC and Partners in the Press:

We're fighting landlords intent on clinging onto the leasehold system, and who are cynically using human rights laws to do so. Stand with us to support the action led by Free Leaseholders.

#endservicechargeabuse

www.insidehousing.co.uk/news/exclusi...

A reminder of this protest tomorrow. Come & support tenants, shared owners & leaseholders holding the powers that be to account. #SHAC #DecentHomesForAll #EndServiceChargeAbuse

End Service Charge Abuse!

#EndServiceChargeAbuse

SHAC on BBC News

Thx BBC London News & @meghanowen.bsky.social for report on outrageous overcharging by Notting Hill Genesis.

NHG claims that charging for a lift that doesn't exist is a 'budget error'. Laughable if it wasn't causing such misery!

#endservicechargeabuse

PILC helps Social Tenants challenge unfair service charges  • Last week PILC helped the Social Housing Action Campaign (SHAC) secure a meeting with the National Audit Office (NAO) who is also launching a preliminary investigation into the demands of the campaign...

Hugely grateful to ‪@pilc-campaigns.bsky.social‬ for support and guidance, helping to give tenants and residents a voice and a platform.

#EndServiceChargeAbuse

www.pilc.org.uk/blog/pilc-he...

We are proud to support the Social Action Housing Campaign who were mentioned last week on BBC morning live. There is growing support to end #EndServiceChargeAbuse

It is an important development that the National Audit Office has agreed to an initial investigation.👇

www.pilc.org.uk/blog/pilc-he...

Thx BBC Morning Live for excellent coverage of our #EndServiceChargeAbuse campaign.

Coincides with confirmation that National Audit Office has launched an initial investigation + will meet with SHAC to review evidence.

www.youtube.com/watch?v=RsBW...

Check us out at shaction.org/service-char...

We live in 'affordable housing' but pay thousands in service charges People who hoped to benefit from shared ownership schemes promising a foot on the property ladder say they are instead being hit by inflated extra fees.

SHAC (and our members) in the Press - excellent piece from Aiden Radnedge in @dailymail.co.uk, also featuring some of our members and one of the worst offending service charge abusers, Hyde Housing.

dailymail.co.uk/news/article...

#endservicechargeabuse

UK housing associations accused of mis-selling ‘affordable’ homes as service charges soar by up to 400% Buyers say they were misled over likely rise in costs after they moved in, which are now ‘ruining people’s lives’

Thanks @jonungoedthomas.bsky.social & Guardian for quoting SHAC & highlighting how service charges are kept artificially low at point of sale, then skyrocket after, pricing people out of their homes. We're working with PILC to expose & #EndServiceChargeAbuse.

www.theguardian.com/society/2025...

MPs call for spending watchdog to investigate alleged service charge abuse by landlords A group of 26 MPs have urged the UK spending watchdog to investigate alleged service charge abuse by landlords.

Thanks Inside Housing and @jamesriding.bsky.social for reporting the strategic action we want from govt to #EndServiceChargeAbuse, backed by 26 MPs. Plus request to National Audit Office to investigate landlords overcharging the benefits system.

#ShacAction

www.insidehousing.co.uk/news/mps-cal...

New SHAC Video

www.youtube.com/watch?v=CfIa...

SHAC member Francesco speaks on rising & inaccurate service charges (he recouped £15K+ for his estate), declining standards of service & the difficulties of engaging with his landlord.

It's why we're campaigning so hard to
#EndServiceChargeAbuse
.

Sign the Petition Disputed Service Charges Should be Payable to Courts Not Landlords

We want to make sure the recent fantastic BBC coverage of service charge abuse brings meaningful change.

Please support & share!
change.org/ServiceCharg...

Demand laws that allow disputed charges to be paid to courts & only passed to landlords if they can prove legitimacy.

#EndServiceChargeAbuse

You can hear Lisa's despair when she says:

"I am constantly locked in a losing battle with One Housing ... It feels like gaslighting and is incredibly frustrating”.

But we are not helpless. We can fight back. See SHAC's campaign to #EndServiceChargeAbuse.

shaction.org/2024/11/11/o...