26 MPs Urge National Audit Office to Investigate Service Charge Payments to Landlords By Suzanne Muna A total of 26 MPs have signed a letter urging the National Audit Office (NAO) to investigate service charge payments made through the benefits system tolandlords in respect of …

We've asked the National Audit Office to investigate a lack of checks on service charge payments to landlords through the benefits system.

We know that systematic overcharging is embedded in the system.

#ShacAction

labourhub.org.uk/2025/03/05/2...

MPs call for spending watchdog to investigate alleged service charge abuse by landlords A group of 26 MPs have urged the UK spending watchdog to investigate alleged service charge abuse by landlords.

Thanks Inside Housing and @jamesriding.bsky.social for reporting the strategic action we want from govt to #EndServiceChargeAbuse, backed by 26 MPs. Plus request to National Audit Office to investigate landlords overcharging the benefits system.

#ShacAction

www.insidehousing.co.uk/news/mps-cal...

Residents trapped with service charges of up to £8,000 a year threaten legal action against government Owners of homes marketed by housing associations as ‘affordable’ are planning a challenge as service costs spiral

Thanks to @jonungoedthomas.bsky.social & @theguardian.com for working with SHAC on major exposé of service charge abuse.

Landlords will leap into action if people stop paying but won't engage with requests for info on baffling & extortionate costs.

#ShacAction

www.theguardian.com/society/2025...

Thank you to Surrey Unison - the data will help reveal what is very often a hidden problem, with sickness absence for example capturing the presenting illness, for example asthma, but not that this has been caused by mould and damp in the home. #ShacAction

Social Housing Action CampaignClarion’s Victimisation Culture SHAC has heard many accounts of victimising by landlords when things go wrong. Typically, this arises when tenants and residents report leaks, damp and mould in their homes and are told that their …

The giant housing association Clarion Housing Group is trying to victimise those who complain of service failures, but our members are fighting back and won't be intimidated.

#ShacAction

shaction.org/2025/02/19/c...

Social housing waiting lists to soar to two million people in 10 years Social housing waiting lists could hit two million households in a decade, analysts predict, unless Labour ramp up affordable housebuilding.

SHAC in the News

Thanks to @bigissue.com for inviting SHAC to comment on
this thoughtful piece. It would take 21 years to clear the backlog on council house waiting lists, but govt is doing nothing to tackle soaring rents.

bigissue.com/news/housing...

#RentControls
#ShacAction

Thanks @itvnews.bsky.social for giving our members and protestors at Royal Mint Court a voice. They are concerned about plans for a Chinese 'super embassy' on their residential estate.

#ShacAction

www.youtube.com/watch?v=i4MR...

SHAC Action News 8 February 2025 In this issue:- SHAC Article: Don’t Fence Us In- Service Charge Abuse Legal Project: Responses from MPs- Antisocial Behaviour: Meeting the Victims Commissioner – National Tenants and Re…

Latest SHAC Action News - new article, Antisocial Behaviour Campaign, End Service Charge Abuse Campaign, and National Tenants and Residents Union project meeting.

Join us to get involved.

#shacaction

shaction.org/shac-action-...

Social Housing Action CampaignDon’t Fence Us In (The True Cost of Siloing Social Housing Tenants and Residents) By Alicia Mortlock, independent social rights campaigner I confess that I hate the term ‘silo’ with a passion. However, I’m aware of the power of insider jargon. I use it here in the same way I use…

An excellent, thoughtful and thought-provoking article from our guest writer Alicia Mortlock. It looks both backwards and forwards with ideas on how we can break down silos and get a better deal for tenants and residents.

#ShacAction

shaction.org/2025/02/04/d...

Social Housing Action CampaignFamiliar Stories from Hyde’s Meeting with Stockwell Tenants and Residents In the middle of January, an extraordinary meeting was held between tenants and residents of Hyde from the Stockwell Towers estate, the Stockwell MP who helped facilitate the meeting Bell Ribeiro-A…

SHAC Article

Hyde tenants and residents at Stockwell Towers are no longer willing to accept shoddy repairs, inaccurate service charges, and the brush off from their landlord. They are getting organised and holding their landlord to account.

#ShacAction

shaction.org/2025/01/28/f...