Gemma Lead Cancer Nurse from Leics Hospital speaking about her CIC project

Great to be presenting alongside Gemma & Michelle @ukons.bsky.social Lead Cancer Nurse meeting this morning. Previous project team leads part of Cancer #ExpOfCare Cancer Collab cohort 5 which focused on pre-existing conditions (mental health, learning disability, autism & dementia)

NHS England Events

Join us today for Experience of Care Week 2025: "Building the Foundation" aims to share best practices and foster collaboration across our healthcare system.
Today's session stats at 3pm with Jason Wolf & Stacy Palmer, The Beryl Institute #HOPENetwork #ExpofCare Book 👇

www.events.england.nhs.uk

Spending time with the Healthcare Improvement Alliance Europe in Wales this week so given me so much to think about. Partners from 10 different countries helps to learn and share #HIAE #Quality #QI @theihi.bsky.social #Expofcare importance of legacy, community, workforce, stories & more

NHS England » Experience of care improvement framework Introduction Alongside clinical effectiveness and safety, providing a good experience of care is an essential part of an excellent health and social care service. A person’s experience starts from the...

Pleased to share the refreshed Provider Experience of Care Improvement Framework published yesterday, designed to be used as an improvement tool. #expofcare #QI #HOPENetwork www.england.nhs.uk/long-read/ex...

Holiday reading courtesy of Jason Wolf and Stacy Palmer of The Beryl Institute. This page sums up why we call it "experience of care", it's just so much more than patient experience #expofcare #patientexperience #peopleandcommunities #carers #staffexperience #humanexperience #theberylinstitute

A great starter pack from @clairemarshall3.bsky.social for people Improving Experience of Care #ExpOfCare #Quality.

Contact @clairemarshall3.bsky.social to be added to the list. 😊👍🏻

go.bsky.app/NuHYYp1

I'm listening in to the #NHSEmployers online conference "Staff Experience in the NHS: Creating the conditions for change"
#staffexp has a direct impact on #expofcare are for people who use our services. Is anyone doing anything fab in triangulating all #expofcare together?

Huge 🙏 to the #ambulance crew for looking after me 2day #expofcare
Different people with different conditions, different hospitals & no queues for handover for us. I know this isn't always the way. I saw #compassionate #personcentred care, along with humour & respect #Paramedics #AHPs #ECA

a yellow and green emergency ambulance with the number 999 on the side ALT: a yellow and green emergency ambulance with the number 999 on the side

Tomorrow I'm shadowing a 12 hour shift with an emergency ambulance crew to understand more around #expofcare Looking forward to observing and learning #paramedics #AHPs

a yellow cartoon chicken is asking can you help me ALT: a yellow cartoon chicken is asking can you help me

I'm interested in any #research #NHS and international #healthcare on using #AI to improve #expofcare #patient experience #outcomes anyone help me please? 🙏 Who should I follow as well?

Have any members of the #HOPENetwork made it over here yet? #expofcare

I've started a small starter pack for #NHS people working to improve experience of care #expofcare. There's lots more to add. Let me know! go.bsky.app/NuHYYp1

a stuffed white cat is sitting on top of a box and asking where you are . ALT: a stuffed white cat is sitting on top of a box and asking where you are .

Looking to connect with people working to improve experience of care with people and communities #expofcare #quality I've got a very small starter pack and would like to add people to it!

The telephone waiting is now at 1 hr 30 mins #expofcare #admin This needs to be better #FrimleyHealth

How do we really move to being #personcentred & valuing people's time through our #admin systems? #EPR sends schedule appt message, go there, no appts, please ring, listening to lift music for the last 50 mins. No indication of where in the #queue either. How is this #accessible? #expofcare #EROP