Ipsos to acquire German healthcare division of InMoment | News | Research live Market research giant Ipsos has acquired the healthcare division of customer experience company InMoment in Germany for an undisclosed amount.

#marketresearch #Ipsos #healthcare #InMoment #pharmaceuticals #MedTech #medicaltechnologysector #methodologicalportfolio #experiencemeasurement #dataanalytics #insights #customerexperiencetechnology #AI #naturallanguageprocessing #customerexperiencedata
www.research-live.com/article/news...

Press Ganey Forsta Acquires InMoment, Accelerating AI Innovation in Customer Experience and Expanding Cross-Industry Expertise #healthIT #PressGaneyForsta #InMoment
www.healthcareittoday.com/?p=2523788

More Acquisitions: #PressGaneyForsta > #InMoment; #Proofpoint > #Hornetsecurity; #RedHat > #Jounce; #Robinhood > #Wonderfi; #Scrypted > #ChibiClash; #SilverScottMines > #AffordableTelehealthPlan; #TogetherAI > #Refuel.ai; #Virtana > #Zenoss

Consumers Prefer Human Help Over AI for Fixing Issues, Study Shows The new InMoment study found consumers are demanding fast, accurate and human support from businesses

#InMoment study found that despite ongoing improvements in #AI & automation technologies, 81% of #consumers still want #human #support from businesses when things go wrong. Further, 38% expressed #discomfort with AI, saying they felt pushed into using tools.. aibusiness.com/automation/c...