Image of the title and abstract of the article

Intercultural competence and training needs of university staff: insights from #CriticalIncidentAnalysis

Studer, Spillmann, McGury & Bürki

Open access → doi.org/10.1177/1028...

#InterculturalCriticalIncidents #InterculturalTraining #InterculturalCompetence #Empathy #HigherEd #Switzerland 🇨🇭