2025 JCSI Survey Reveals Customer Satisfaction Leaders in Japan's Service Industry The 2025 JCSI survey highlights customer satisfaction leaders in various sectors, with Yodobashi.com and Netflix dominating their categories for the 12th year in a row.

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2025 JCSI Survey Highlights Customer Satisfaction Leaders in Japan The latest survey reveals Takashimaya ranks first in customer satisfaction for the first time, with Yamato Transport leading for 17 consecutive years.

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