Claims audits identify errors and penalties for UMR and VIA; board accepts findings and penalties A fourth‑quarter random‑sample audit found decreased financial accuracy and some claim turnaround shortfalls for UMR (CTI penalty ~$49,149.60); a separate VIA HRA audit found five errors and a $10,000 penalty. The board accepted both audits and applied the penalties; vendors described remediation and staffing steps.

Independent audits reveal $73 million in claims for UMR with penalties on the horizon, while VIA faces errors leading to a $10,000 hit—are vendors stepping up to fix these issues?

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