Provider warns Ottawa County board of dire staffing and funding strain; Heritage Homes seeks 18% rate increase Heritage Homes and other providers told the board they face severe staffing and funding shortages; a provider representative asked the county to explore funding options, and the finance committee discussed incremental rate adjustments for specialized residential placements.

Heritage Homes warns that without a crucial 18% rate increase, they may have to stop serving vulnerable residents due to severe funding cuts.

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