Google rolls out #PixelCare+ in the U.S., replacing #PreferredCare and #FiDeviceProtection with unlimited accidental damage and mechanical failure coverage, free screen & battery repairs, and priority support
www.tech1new.com/2025/08/Goog...
I've initiated several more conversations w/ #GoogleOne customer support since yesterday, making up for many months in which they didn't hear a peep from me. Just opened a new ticket seeking to remedy how my account's mysterious deletion resulted in my #PreferredCare insurance getting discontinued.
Transferred from someone in the Philippines to someone in India. Told (nicely) that no claim can be made since my #PreferredCare was not auto-restored when my account was restored. It's not even clear I could have restored it in any event. So, now infuriated, asking for account "deletion" record...
Day off to an annoying start as I use my #GoogleVoice number on a laptop to talk w/ #GoogleOne (ie Google customer support) about filing a 1st-ever #PreferredCare (insurance) claim on a #GooglePixel w/ a newly broken screen. Issues pursuant to my account of 20 years recently being "deleted"/restored
Guess @Google #PreferredCare through @Assurant is #worthless?
Had since @Pixel phone was new, from #GoogleStore, $9/month wasted
Deductible was $29, no $99, no $149, nope denied, hours wasted!
#accidentshappen even with a good @PelaCase
#Google #GoogleHelp #CustomerExperience #poorservice #PelaCase
