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Overcoming top-down change management blunders by talking to those impacted by the change early.

Involve clinicians in making the case/gathering data to validate the change you hope to make (tracking # of steps, time spent on x, etc.) #QF2025

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An interesting question I'm publicly reminding myself to explore further, "is increased prescribing/use of PRNs during hospitalization for mental illness an indicator of a care gap? (support, family involvement, trust/communication) #QF2025

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Good morning! Welcome to Day 2 of the Quality Forum. #QF2025 #healthquality

First words as I hear from the wonderful, Nana Twum-Danso SVP, IHI

"It's about human connection."

Quality needs to get out of the boardroom and into clinics, units, and talking to patients and kin.

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