Why services suck at spreadsheets — Register Dynamics - data focused technology consultancy based in the UK We've seen the challenges that pop up when relying on spreadsheet templates and the resulting frustration from users when they are forced to grapple with submitting their data using one. We've come to a worrying conclusion: asking users to fill out spreadsheet templates in the way we do it today does not meet user needs and should not be used as a design pattern in usable and accessible government services.

A few months ago we did a webinar as part of #ServicesWeek exploring the challenges that arise when handling a thousand things at once! See our follow up blog which dives into why #services are bad at dealing with #spreadsheets:www.register-dynamics.co.uk/...

#GovServices #GovUK

‘Building better public services with the Ministry of Justice’

Thanks, @tpximpact.com, for recording this fab #ServicesWeek session on #ServicePatterns and making it available for those who missed it

Excellent exchange between @nikolagoger.bsky.social, @jaskang.bsky.social & co.

Week 43: Services Week A sea of secondary care. Doing, not mapping. GOV·UK brand refresh.

Weeknotes this week are mainly my notes from #ServicesWeek: frankieroberto.github.io/nhsnotes/pos...

@timpaul.co.uk

Finishing the week on a high.
The #servicesweek talk was inspiring.

We just got your form-extractor-prototype code running

It read our pen drawing.

Bravo Tim.

Some #weeknotes things from the Service Standard & Service Manual bit of #GDS:

📍 Did #servicesweek sesh w LGA + West Berks council on the #ServiceStandard working better for local authorities services.blog.gov.uk/2024/12/19/s.... Recorded for public sector staff: DM me

1/3 #govdigital #govdesign

Text: IN CELEBRATION OF SERVICES WEEK. Free one-to-one coaching/mentoring session. We are Service Works. weareserviceworks.com. Profile image of Jo Carter. Text saying Jo Carter, Service Design Director, Service Works

I'm offering six free 1:1 online coaching sessions for public servants applying service design.

Stuck on a blocker?

Need a next step?

Bring a real challenge, & let’s work through it.

Sign up forms.gle/bwqW7bbH1WEK...

#ServiceDesign #ServicesWeek

www.weareserviceworks.com/coaching-and...

GDS Services Week: Service Patterns event with the Ministry of Justice, hosted by TPXimpact at the Hickman building in London

Excellent event and panel discussion on Service Patterns as part of GDS Services Week this morning - hosted by MoJ at the TPXimpact offices #ServicesWeek #ServiceDesign #GovDesign

Developing service patterns - reusable designs for building government services This blog post describes what a service pattern is, how this one was made, how we think it could help design better services, and what we’d like to do next.

Service patterns can offer ways to design services more effectively and efficiently.

Read more in this new ‘Services in Government’ blog post by #GovDesign collaborators and feedback on the prototype they are sharing this #ServicesWeek

services.blog.gov.uk/2025/03/19/d...

A thousand things at once: bulk transactions and data collection in digital services · Luma As part of Services Week 2025 and off the back of a successful and informative session at UKGovCamp, join us to explore digital services that let users do a…

🔥Last chance to sign up to our webinar exploring bulk transactions in #digitalservices as part of #ServicesWeek2025. Register now to join us at 11am TODAY:
👉 lu.ma/1rvpx9s2

#GovDesign #Dev #ServicesWeek #ServiceDesign #UKGov

Brilliant and insightful #ServicesWeek session on 'designing for people who've experienced domestic abuse' by @peterscottreid.bsky.social and the LAA team today. Services Week is such a valuable way of learning about what work is being delivered across public sector, from the teams actually doing it

A thousand things at once: bulk transactions and data collection in digital services · Luma As part of Services Week 2025 and off the back of a successful and informative session at UKGovCamp, join us to explore digital services that let users do a…

This Wednesday we are running a webinar to explore bulk transactions in digital services as part of #ServicesWeek2025. There's still time to sign up so register now!
👉 lu.ma/1rvpx9s2

#GovDesign #Dev #ServicesWeek #ServiceDesign #UKGov

Get involved with Services Week 2025  A blog for people who are transforming services across the public sector

Join us next Wed 19th March to explore digital services that let users do 1000 things at once!
Check out the full spectrum of events for #ServicesWeek2025 here:  
services.blog.gov.uk/2025/01...


#GovDesign #GovContent #ServicesWeek #ServiceDesign #UKGov

Excited to say I'll be presenting a talk on "How to do Welsh language user research when things aren’t perfect" at #ServicesWeek next Thursday with my colleague, Tom Brame. Link to sign up in the comments if you fancy joining us 🏴󠁧󠁢󠁷󠁬󠁳󠁿👇

Get involved with Services Week 2025 Services Week is back 17 March to 21 March 2025 and the theme for 2025 is people-centred services. Designing effective public services starts with innovation, a strong understanding of what people nee...

Hey UK #GovDesign​ers,

Looking at the schedule for next week’s #ServicesWeek, I’m getting a massive FOMO here.

You folks are so lucky to have such terrific sessions coming your way!

A thousand things at once: bulk transactions and data collection in digital services · Luma As part of Services Week 2025 and off the back of a successful and informative session at UKGovCamp, join us to explore digital services that let users do a…

We're very excited to be running a webinar as part of #ServicesWeek2025:
A thousand things at once:bulk transactions & data collection in digital services, hosted by our Founder @simonwo.net

Register now:
lu.ma/1rvpx9s2

#GovDesign #Dev #ServicesWeek #ServiceDesign #UKGov

Maps In Services: Services Week workshops Join our Services Week workshops and help us create some design principles for the use of maps in public services.

I'm running some 🗺️ #MapsInServices sessions for #ServicesWeek 2025!

Running 17-21 March, there will be 5 sessions, running from 9.30am-10.30am Monday-Friday.

We'll be aiming to draft a page of Map Design principles for the GOV.UK Service Manual.

🎟️ Sign up: www.eventbrite.co.uk/e/maps-in-se...

Get involved with Services Week 2025 Services Week is back 17 March to 21 March 2025 and the theme for 2025 is people-centred services. Designing effective public services starts with innovation, a strong understanding of what people nee...

#ServicesWeek 2025, 17-21 March, will feature around 80 sessions from 20+ organisations.

Great the annual event series for people working in the public sector is returning for the seventh year to grow skills, knowledge and networks 👍

Get involved:
services.blog.gov.uk/2025/01/30/g...

A thousand things at once: bulk transactions and data collection in digital services · Luma As part of Services Week 2025 and off the back of a successful and informative session at UKGovCamp, join us to explore digital services that let users do a…

🔊Designing a service where users need to manage hundreds of things? Join us on Wed 19th March (part of #ServicesWeek) to explore bulk transactions in #digitalservices and how to collect #data in human friendly ways.Sign up lu.ma/1rvpx9s2

#ServiceDesign #GovDesign #Dev

Some things we got up to this week in the Service Standard & Service Manual bit of GDS:

📍 Prepping for #ServicesWeek session with LGA + West Berks council on the Service Standard + Manual & local govt, along these lines: philrumens.blogspot.com/2024/01/does...

1/2 #govdigital #govdesign #weeknotes

Services Week is back for 2025 Services Week is an annual event hosted by the Government Digital and Data community, bringing together professionals from across the UK public sector.

#ServicesWeek to return for its seventh year ✨
Please share and save the date: 17 to 21 March 2025

This event series aims to grow service literacy and is open to all UK public servants. Take part if you can!

#ServiceDesign #GovDesign #LocalGov #LocalDigital

services.blog.gov.uk/2024/12/19/s...

Services Week 2024 in review A blog for people who are transforming services across the public sector

Great post from GDS about #ServicesWeek : services.blog.gov.uk/2024/08/08/s.... Does make me ask once again though, if session recordings were in a playlist - why isn't that public?

6 years in, #ServicesWeek still goes strong as a cross-gov event series.

We created the format in late 2018 and launched it in spring 2019 to accompany the rollout of version 3 of the UK #ServiceStandard and increase service literacy across the Civil Service and beyond.

About the 2024 edition:

Services Week 2024 in review A blog for people who are transforming services across the public sector

Read about #ServicesWeek 2024 ✨

The annual event series run by the Government Digital and Data community for people working in the UK public sector.

Could you get involved in Services Week 2025? #ServiceDesign

services.blog.gov.uk/2024/08/08/s...

Greener services hack day: Part two Latest news and updates from Defra’s digital, data, technology and security teams

Hats off to all involved in Defra and TPXimpact's 'Greener Services Hack Day'. Part of #ServicesWeek 2024

A great cross-team, cross-profession, cross-organisational effort by 70+ people👏🌎🌱

Blog post write up: defradigital.blog.gov.uk/2024/04/15/g...

Features a short film: youtu.be/2EqgQlw8BGs?...

I’ve really enjoyed #ServicesWeek this year. Had some great conversations about AI (or rather automation) earlier in the week and yesterday learnt a lot about all the fantastic work made available x-gov 👏

Capturing reasonable adjustments from users - 19 March, 9am. Part of Services Week 2024.

#ServicesWeek next week!

We're doing a lightning talk about our new pattern for capturing reasonable adjustments.

Will cover redesigning the end-to-end journey, creating consistent experiences, working with vulnerable users and strategies for enabling change across a large organisation

Banner: Greener services hackday With Defra, TPXimpact and collaborators Whitechapel, London, and online 22 March 2024, 10-15:30

#ServicesWeek 2024 starts next week with 55 sessions running from 20 organisations to help grow service literacy across the public sector 🎉

As part of the week, we're running a 'Greener services hack day' in London and online on Friday 22 March 🌱🌎

'Let's Talk About Design and AI' - 19 March, 3-4:30pm, Online.

I'll be running an online session called 'Let's Talk About Design and AI' at #ServicesWeek this year

Cross-government tools and collaboration: a show and tell Learn about some of the design, development and prototyping tools built by X-GOVUK, the cross-government community for collaboration.

I’m hosting an online show and tell of useful tools and resources from the cross-gov community on Thursday 21 March, 3-4pm.

Sign up here: www.eventbrite.co.uk/e/cross-gove...

Part of #ServicesWeek

This March, 37 sessions from 19 organisations (and counting) will take place during the sixth #ServicesWeek 🎉

If you work in the public sector, contribute to the agenda or sign up for sessions. Get involved if you can…