For highlights from this episode and future updates, subscribe to my Substack #newsletter here → go.retailrazor.com/s5e13news

#RetailVoices #TopRetailExpert #retail #shopperinsights @au79en.bsky.social

Consumer Insights - Can AI Reveal What Shoppers Really Want? | Cutting through the clutter in retail and retail tech. Tackling one of retail’s biggest blind spots in consumer insights: the consumer sentiment gap - what people say doesn’t always match what they do. AI can help.

For links to your favorite #podcast player and complete transcripts of the show, visit our website → go.retailrazor.com/s5e13

@ricardobelmar.bsky.social @au79en.bsky.social #RetailVoices #TopRetailExpert #retail #shopperinsights

From Surveys to Signals: Closing Retail’s Biggest Blind Spot - Consumer Sentiment S5E13 - AI, Empathy, and the Future of Consumer Insights in Retail with Trevor Sumner & Stan Sthanunathan

For highlights from this episode and future updates, subscribe to our #newsletter → go.retailrazor.com/s5e13news

@ricardobelmar.bsky.social @au79en.bsky.social #RetailVoices #TopRetailExpert #retail #shopperinsights

Trevor & Stan argue that empathy, not sympathy, is key to knowing your customer.

But a little bit of #AI helps, too!

Listen or watch for the full insights!

#RetailVoices #TopRetailExpert @au79en.bsky.social
#ShopperInsights #ConsumerSentiment #retail

#ShopperInsights #Consumers

📰 Congrats, Convenience Store News Canada + OCTANE! 📰

Michelle Warren is nominated for Best Special Report for the 2024 C-store IQ National Shopper Study! 🏪👏

📖 View all the finalists: zurl.co/G5oG9

#B2BAwards #NMAB2B #ConvenienceRetail #ShopperInsights

When you don't have #shopperinsights data you end up running your #retail store by "gut-instinct".

With data, you're aligned to what your customer wants & have feedback for corporate.

It's a win-win!

Learn more on the season 1 finale to #RetailRazor 𝘿𝙖𝙩𝙖 𝘽𝙡𝙖𝙙𝙚𝙨 #podcast!

@au79en.bsky.social

#RetailRazor #retail #retailtech #data #analytics #shopperinsights #TopRetailExpert #RetailVoices

What's better than managing your #retail business by "gut instinct"?
Managing by "gut instinct" with #shopperinsights!

It's all on the latest #RetailRazor 𝘿𝙖𝙩𝙖 𝘽𝙡𝙖𝙙𝙚𝙨 #podcast on leveraging customer feedback & sales data to transform gut-driven management into data-driven actionability!