UT presenter urges practical, secure use of AI tools to ease financial aid workloads Maria Serna of UT Austin told the Financial Aid Advisory Committee that AI tools such as Microsoft Copilot and ChatGPT can speed routine tasks, improve knowledge transfer and help with student communications — but she warned institutions to protect FERPA data, train staff and continuously monitor outputs.

Maria Serna from UT Austin highlights how AI can revolutionize financial aid offices, but warns that success hinges on careful implementation and data protection.

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#TX #DataPrivacy #TexasFinancialAid #AIInEducation #CitizenPortal #EthicalTechnology

Texas aid administrators report surge in suspected fraudulent FAFSA/TASFA applications, share verification tactics Multiple Texas colleges and ISDs told the committee they saw clusters of suspicious financial aid applications this summer and fall; recommended practices include delaying form submission until synchronous ID verification, using IP/address monitoring and placing holds until identity is verified.

Texas colleges are on high alert as they report a troubling spike in fraudulent financial aid applications, prompting urgent new verification tactics to protect students and funds.

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#TX #IdentityTheft #TexasFinancialAid #EducationSecurity #FraudPrevention #CitizenPortal