New Biometric Airport Screening Expanding: Touchless TSA screening with facial recognition is being tested and may expand nationwide. #TravelUpdate #AirportNews #BiometricSecurity #FacialRecognition #AirportTechnology #TravelTechnology #FutureOfTravel #AirportSecurity #TravelTip #InternationalTravel

hospit-AI-lity: Training Package Updates Q1/2026 Even with COVID shutdowns far off in the rear-view mirror, travel businesses are still facing challenges when it comes to hiring and training frontline workers. Vacancies or lack of skill along consumer facing teams can create service and quality gaps, causing major negative impacts to the travel brand and potential extended marketing opportunities. hospit-AI-lity is a new, AI powered training platform that delivers skills and training more effectively than traditional training methods. WALT, the lead training agent for the platform, trains frontline travel workers and travel agents in real time and with higher engagement and retention, improving engagement ability and productivity. By utilizing RAG* pipelines and static resources, WALT can train new hires and existing workers with easily updatable training content and documents. hospit-AI-lity includes base training packages for frontline travel workers and travel agents and can be upgraded with business and brand specific skills and job duties as required. ## Frontline Travel Worker Training (FTWT) Guest service representatives play key roles in travel businesses and are essentially the primary representation of the brand. In the post-COVID world, one of the remaining challenges for the travel industry is hiring and retaining quality, frontline talent. Gaps in service and quality along the frontlines are unacceptable in a highly competitive travel marketplace. hospit-AI-lity training focuses on core and advanced skills and habits that guest service representatives need to deliver consistently elevated experiences while maximizing guest interactions. Some key basic skills covered by Frontline Worker Training: * Communication techniques * Organizational habits * Active listening * Problem solving Advanced skills help guest service representatives take guest iteration to the next level. Some advanced skills covered in the base training package are: * Identifying guest preferences and wants through conversations * Asking more effective questions * Maximizing guest interactions and opportunities Traditional training methods take longer and are less effective than next generation technology such as hospit-AI-lity. New travel hires can start contributing from DAY ONE and be fully trained in base package skills in approximately 3 days, reducing and eliminating potential service and quality gaps along the frontlines. ## Travel Agent Training (TAT) Both leisure and business travel categories are customer-centric and depend on travelers to generate revenue and business. Travel agents who understand their clients needs are better positioned to maximize precious client engagement opportunities. WALT, through the hospit-AI-lity platform, delivers three distinct sets of skills for new and existing travel agents that can improve client experiences and drive revenue for both the agent and agency: #### Core Skills * * Handling client interactions * Communication techniques * Controlling tonality and pace * Active listening skills #### Engagement Skills * * Asking more effective questions * Probing for needs and wants * Understanding current trends and traveler preferences * Setting the tone * Building sales to maximize opportunities * Follow up and post transaction interactions #### Organizational Skills * * Defining daily tasks and scheduling * Knowledge of current and future products and services * Building a ‘book’ Travel is a highly competitive marketplace and travel agents that have the skills, resources and tools they need will be much more productive in both client experience and revenue generation. WALT and hospit-AI-lity can train new and existing travel agents with next generation technology, faster speed and greater effectiveness than traditional methods of training. ## Dynamic and Flexible Resources Where does WALT get his information from? At the heart of WALT is Retrieval Augmented Generation, or RAG, a framework that uses static documents as a primary resource. Files such as DOCS, PDFs and the much preferred Markdown documents, can be integrated in knowledge bases used by WALT to deliver training content and skills information. This dynamic setup is practical for the fast paced and always evolving travel industry. In addition to the base training package, WALT’s knowledge base can be optimized and upgraded to handle job specific duties such as internal systems training and proprietary service and product highlights. hospit-AI-lity is practical in developing and training current staff for better productivity and opportunity outcomes. WALT can be configured to deliver advanced guest service and agent skills in addition to the base training package brush ups and quick reviews. WALT’s high impact and engagement delivers more effective training for both new hires and existing team members through its advanced RAG framework and Large Language Model utilization. ## Faster and More Effective Travel Training Technology is in the midst of the AI era and while the media frenzy behind the technology powers the hype machine, the technology has real world practicality in the travel industry. Both travel consumers and travel businesses are embracing the technology across all facets of the industry. hospit-AI-lity takes AI technology and integrates it into an area of travel that has sorely needed updating and advancement: training. New hires and existing travel workers and agents need foundational and advanced skills to perform at a high level and traditional methods of travel training are slow and less effective than the high engagement of hospit-AI-lity and WALT. Training that is business focused will help workers while positively impacting guest experiences and business profitability and efficiency. hospit-AI-lity is specifically designed for the travel industry and is a dynamic and flexible platform that can adapt to an always evolving marketplace. hospit-AI-lity: Next level training. Next level business benefits. Get more information at: https://hospit-ai-lity.com/

An update on the hospit-AI-lity base training package for travel workers and travel agents tts.traveltechnologysolutions.net/hospit-ai-lity-training-... #traveltraining #traveltechnology

hospit-AI-lity: Training Package Updates Q1/2026 – TravelTechnologySolutions.net – The Newsroom

An update on the hospit-AI-lity base training package for travel workers and travel agents tts.traveltechnologysolutions.net/hospit-ai-li... #traveltraining #traveltechnology

The right apps make travel easier.

Offline maps when data fails.

Translation when words fail.

Flight trackers when airlines fail.

TripMemo when memory fails.

Technology done right.

#travelapps #traveltechnology #traveltools #tripmemo #travelhacks

How Travel Bloggers Use AI to Find Trending Destinations Before Competitors - Article For U Travel bloggers leverage AI to spot trending destinations weeks ahead, boosting engagement by up to 40%. This tech edge transforms raw data into real-time travel insights, keeping content fresh and audiences hooked.

How Travel Bloggers Use AI to Find Trending Destinations Before Competitors #AI #ArtificialIntelligence #CompetitorAnalysis #contentcreation #dataanalysis #destinationdiscovery #digitalmarketing #travelbloggers #travelindustry #travelinfluencers #travelmarketing #traveltechnology #traveltips #travel

Flight and hotel listings frequently adjust by geography.

Residential IP routing supports clearer cross-market pricing validation before campaigns scale.

#traveltechnology #marketanalysis

The big story for 2026 travel isn’t a place, it’s technology. Agentic AI.

www.elliott.org/on-travel/th...

#TravelTrends #Travel2026 #AgenticAI #AIinTravel #FutureOfTravel #TravelTechnology #SmartTravel

Travel Tech Trends Outlook: 2026 The travel market continues its upward momentum in spite of shaky global economic fundamentals. For the first half of 2025, UN Tourism reported a robust 5 percent increase over the previous year for international travel volume and an impressive 4% over 2019’s pre-pandemic level. Seniors, GenX’ers and empty nesters are key demographics powering the travel market according to TravelMarketReport’s 2025 Travel Outlook and travel providers tailoring products and marketing to cater to those specific consumer groups. One commonality among all demographics is the consistent demand for travel technologies that offer conveniences and elevate experiences. A major driver of preferences and trends is the use of smartphones in most aspects of travel. Continued evolution and improvement of smartphone features and capabilities have made mobile devices the number one travel accessory. AI technology is another recent innovation that is taking the travel industry by storm with rapid adoption in all areas of the industry. Traveling in the digital era has seen rapid changes and shifts in traveler preferences and 2026 looks to be another year of broadening technology use and adoption. ## Smartphones Are the Preferred Travel Accessory Travel and technology have always had a close relationship with the industry, quick to adopt new innovations faster than other industries. Household use of the internet caused major shifts in how the travel business operates but even on a larger scale, smartphones and mobile devices have literally upended the business. With over 7 billion smartphones on the planet, mass adoption of the devices is an understatement and their evolution in functionality has made smartphones the must have, go to travel accessory. And consumers are maxing out use of their mobile devices across the entire spectrum of travel. From research and planning, to research and reservations and staying connected while abroad, travelers have high expectations and increasing demand for features and benefits as smartphone technology continues to advance. Features, such as Where Am I? in the PokkeTTREK mobile app, cater to growing preferences for more localized experiences and ‘off the beaten path’ recommendations from mobile devices. Advanced organizational functionality and connectivity in today’s smartphone enable apps like medTOUR+assist to deliver benefits and conveniences to medical and wellness travelers. Smartphone usage in travel is expected to increase as more devices come online and global connectivity becomes more accessible. ## AI Solidifies its Role in Travel The next and current big thing in travel technology is Artificial Intelligence in both user facing technology and operational infrastructure. The enthusiasm for AI is strong and the travel industry has been the fastest sector to adopt and implement the technology on a large scale. Travel consumers are also embracing the assistive nature of AI and are turning to ‘chatbots’ for travel research and recommendations as well as end to end planning and bookings. AI technology has also proved its worth in resource and asset management on the back-end of the business, providing real time strategies and efficiencies that help control costs and maintain smooth operations. AI technology is set to change how travel training is deployed and technology such as hospit-AI-lity will increase effectiveness and reduce training time, yielding positive impacts on guest experiences, reputational marketing and revenue. ## Payment Preferences Shift to Digital The increase in smartphone usage has created a parallel shift in preferences when it comes to payment types and technology. Actual physical credit and debit card usage fell in 2025 as more travelers rely on their phones and digital wallet technology as an all in one solution while on trip. Growing use of digital currencies is also rising alongside digital wallet use and assets such as BITCOIN becoming more popular as a method of payment for travel purchases. Small and midsize travel providers can access new and lucrative demographics by accepting cryptocurrency for payments and integratable technology like TripReMIT, allowing travel businesses an easy way to accept digital assets like BITCOIN and ETHER for online travel purchases. Cryptocurrency users tend to spend more per transaction and spend more frequently, providing new opportunities for small and midsize travel providers that cater to this market. ## Demand for Functionality and Conveniences from Technology Smartphones and mobile devices continue to be one of the more dominant technology trends in travel as travel consumers demand more functionality and conveniences from their mobile devices. Smartphones are now the preferred device for travel research, purchasing and staying connected while on trip. User facing AI technology has also seen large-scale adoption in the travel sphere as consumers embrace the convenience of ‘concierge-like’ services from AI chatbots and portals. Researching travel and booking itineraries are automated and executed by a few user inputs. Even payment preferences are shifting as many travelers prefer using digital wallets and digital currencies to pay for travel purchases and for use during the journey. Traveler demand for conveniences and benefits from their technology will increase as smartphone functionality and capabilities evolve and new features come to market.

Travel Tech Trends Outlook: 2026 tts.traveltechnologysolutions.net/travel-tech-trends-outlo... #travel #traveltechnology

Travel Tech Trends Outlook: 2026 – TravelTechnologySolutions.net – The Newsroom

Travel Tech Trends Outlook: 2026 tts.traveltechnologysolutions.net/travel-tech-... #travel #traveltechnology

New Technology and Growing Partnerships Elevate the Medical Tourism Category One of the up and coming travel categories is medical tourism as rising healthcare costs drive consumers to alternative avenues for treatments and procedures. A recent report from Datam Intelligence suggested that the US medical tourism market could reach over $230 billion by 2033, representing exponential opportunities for travel and healthcare providers. Medical tourism itself has several subsets and can be divided generally into elective and non-elective procedures. Dental procedures as well as injury related cosmetic procedures are popular in the non-elective category while wellness and plastic surgeries make up most of the elective procedures consumers seek abroad. Complex healthcare needs such as surgeries and extended therapies are also popular in medical tourism as increasing costs and longer wait times drive demand for these needs in other locations. The increasing demand for medical tourism is also driving demand for technology that assists with the complexities of planning and fulfilling medical travel. ## An Expanding Marketplace Driven by Demand The increasing demand for both elective and non-elective medical tourism is driving initiatives and programs from healthcare providers and networks to cater to the growing marketplace. Major healthcare networks such as The Cleveland Clinic and The Mayo Clinic have introduced programs and processes aimed at marketing high quality healthcare services to international consumers. Recently, John Hopkins launched a pre-screening tele-health platform to help international medical travelers prepare for procedures. In July, Mount Sinai Health Systems unveiled luxury medical tourism packages specifically geared towards elective procedures and wellness travel consumers. The Asia-Pacific region, which accounts for roughly 30% of medical travel spending, is increasing awareness of their medical and healthcare offerings by marketing to consumers in North America directly. Facilities in Japan, for instance, are highlighting the latest technology and therapies available in oncology and cardiovascular care while some facilities market wellness and lifestyle programs in tandem with Japan as a preferred destination for non-elective and healthy lifestyle type procedures. ## Technology Plays a Key Role in Medical Travel Recognizing the opportunities in medical travel, many facilities and networks are embracing technology as a way to add convenience and ease some of the complexities associated with medical travel planning. Secure video conferencing platforms offer a flexible method for patient pre-screening, counseling and follow up sessions. Many healthcare providers offer online trip research and planning through third party travel agencies and exclusive partnership programs to easily coordinate between travel and medical itineraries. Medical travelers themselves are embracing technology as they look for ways to simplify the process and mobile apps such as medTOUR+assist offer a complete solution for medical trip planning and organization. Using the full capabilities of mobile devices, medTOUR+assist provides significant benefits and conveniences before, during and after the medical or wellness journey. ## medTOUR+assist Elevates Medical Travel Experiences Consumers are enjoying the benefits of medical tourism such as more affordable healthcare services and shorter waiting times. Planning these trips can be a complex task with the added layer of navigating foreign health care systems and potential pre and post treatment needs. medTOUR+assist is a mobile app that maximizes mobile device functionality to deliver conveniences and benefits to medical travelers. Built on a lightweight and secure framework, medTOUR+assist will enable users full access to advanced calendars and notification systems, pre and post procedure checklists, document storage and one touch access to local navigation and healthcare resources. In an effort to increase accessibility, a desktop application will be available for easier data entry and medical trip creation. The mobile and desktop app will sync wirelessly (data enabled), delivering a complete medical trip planning solution. Medical travelers can easily stay on top of times, dates, appointments and itineraries with medTOUR+assist. ## Increasing Attention to a Key Travel Category Healthcare costs in Western countries are ever increasing and an aging population continues to have negative impacts on capacity and wait times and consumers needing or wanting procedures are looking across the globe to obtain healthcare. Cheaper costs and much shorter wait times are key factors in driving demand for medical tourism and as of recent, many travelers are combining leisure aspects to their medical journeys when appropriate. Planning and fulfilling these types of trips can be a complex ordeal and demand for solutions that simplify the process is growing. Mobile and desktop apps, such as medTOUR+assist can help alleviate the stresses associated with medical and wellness trip planning by keeping the user organized and informed before, during and after the medical trip. Advanced calendar and notification systems, checklists and constant access to local resources are just a few of the features that are in demand from medical and wellness travel as smartphones are now a normal part of the traveling experience. Ease of planning and use will only benefit the medical tourism category as more users lean towards technology to help plan complex trips and navigate foreign healthcare systems and infrastructure.

New Technology and Growing Partnerships Elevate the Medical Tourism Category tts.traveltechnologysolutions.net/new-technology-and-growi... #travel #traveltechnology #medicaltravel #wellnesstravel

New Technology and Growing Partnerships Elevate the Medical Tourism Category – TravelTechnologySolutions.net – The Newsroom

New Technology and Growing Partnerships Elevate the Medical Tourism Category tts.traveltechnologysolutions.net/new-technolo... #travel #traveltechnology #medicaltravel #wellnesstravel

New Technology and Growing Partnerships Elevate the Medical Tourism Category One of the up and coming travel categories is medical tourism as rising healthcare costs drive consumers to alternative avenues for treatments and procedures. A recent report from Datam Intelligence suggested that the US medical tourism market could reach over $230 billion by 2033, representing exponential opportunities for travel and healthcare providers. Medical tourism itself has several subsets and can be divided generally into elective and non-elective procedures. Dental procedures as well as injury related cosmetic procedures are popular in the non-elective category while wellness and plastic surgeries make up most of the elective procedures consumers seek abroad. Complex healthcare needs such as surgeries and extended therapies are also popular in medical tourism as increasing costs and longer wait times drive demand for these needs in other locations. The increasing demand for medical tourism is also driving demand for technology that assists with the complexities of planning and fulfilling medical travel. ## An Expanding Marketplace Driven by Demand The increasing demand for both elective and non-elective medical tourism is driving initiatives and programs from healthcare providers and networks to cater to the growing marketplace. Major healthcare networks such as The Cleveland Clinic and The Mayo Clinic have introduced programs and processes aimed at marketing high quality healthcare services to international consumers. Recently, John Hopkins launched a pre-screening tele-health platform to help international medical travelers prepare for procedures. In July, Mount Sinai Health Systems unveiled luxury medical tourism packages specifically geared towards elective procedures and wellness travel consumers. The Asia-Pacific region, which accounts for roughly 30% of medical travel spending, is increasing awareness of their medical and healthcare offerings by marketing to consumers in North America directly. Facilities in Japan, for instance, are highlighting the latest technology and therapies available in oncology and cardiovascular care while some facilities market wellness and lifestyle programs in tandem with Japan as a preferred destination for non-elective and healthy lifestyle type procedures. ## Technology Plays a Key Role in Medical Travel Recognizing the opportunities in medical travel, many facilities and networks are embracing technology as a way to add convenience and ease some of the complexities associated with medical travel planning. Secure video conferencing platforms offer a flexible method for patient pre-screening, counseling and follow up sessions. Many healthcare providers offer online trip research and planning through third party travel agencies and exclusive partnership programs to easily coordinate between travel and medical itineraries. Medical travelers themselves are embracing technology as they look for ways to simplify the process and mobile apps such as medTOUR+assist offer a complete solution for medical trip planning and organization. Using the full capabilities of mobile devices, medTOUR+assist provides significant benefits and conveniences before, during and after the medical or wellness journey. ## medTOUR+assist Elevates Medical Travel Experiences Consumers are enjoying the benefits of medical tourism such as more affordable healthcare services and shorter waiting times. Planning these trips can be a complex task with the added layer of navigating foreign health care systems and potential pre and post treatment needs. medTOUR+assist is a mobile app that maximizes mobile device functionality to deliver conveniences and benefits to medical travelers. Built on a lightweight and secure framework, medTOUR+assist will enable users full access to advanced calendars and notification systems, pre and post procedure checklists, document storage and one touch access to local navigation and healthcare resources. In an effort to increase accessibility, a desktop application will be available for easier data entry and medical trip creation. The mobile and desktop app will sync wirelessly (data enabled), delivering a complete medical trip planning solution. Medical travelers can easily stay on top of times, dates, appointments and itineraries with medTOUR+assist. ## Increasing Attention to a Key Travel Category Healthcare costs in Western countries are ever increasing and an aging population continues to have negative impacts on capacity and wait times and consumers needing or wanting procedures are looking across the globe to obtain healthcare. Cheaper costs and much shorter wait times are key factors in driving demand for medical tourism and as of recent, many travelers are combining leisure aspects to their medical journeys when appropriate. Planning and fulfilling these types of trips can be a complex ordeal and demand for solutions that simplify the process is growing. Mobile and desktop apps, such as medTOUR+assist can help alleviate the stresses associated with medical and wellness trip planning by keeping the user organized and informed before, during and after the medical trip. Advanced calendar and notification systems, checklists and constant access to local resources are just a few of the features that are in demand from medical and wellness travel as smartphones are now a normal part of the traveling experience. Ease of planning and use will only benefit the medical tourism category as more users lean towards technology to help plan complex trips and navigate foreign healthcare systems and infrastructure.

The growing medical travel category drives new marketing and technology initiatives tts.traveltechnologysolutions.net/new-technology-and-growi... #travel #traveltechnology #medicaltravel #wellnesstravel

New Technology and Growing Partnerships Elevate the Medical Tourism Category – TravelTechnologySolutions.net – The Newsroom

The growing medical travel category drives new marketing and technology initiatives tts.traveltechnologysolutions.net/new-technolo... #travel #traveltechnology #medicaltravel #wellnesstravel

New Technology and Growing Partnerships Elevate the Medical Tourism Category One of the up and coming travel categories is medical tourism as rising healthcare costs drive consumers to alternative avenues for treatments and procedures. A recent report from Datam Intelligence suggested that the US medical tourism market could reach over $230 billion by 2033, representing exponential opportunities for travel and healthcare providers. Medical tourism itself has several subsets and can be divided generally into elective and non-elective procedures. Dental procedures as well as injury related cosmetic procedures are popular in the non-elective category while wellness and plastic surgeries make up most of the elective procedures consumers seek abroad. Complex healthcare needs such as surgeries and extended therapies are also popular in medical tourism as increasing costs and longer wait times drive demand for these needs in other locations. The increasing demand for medical tourism is also driving demand for technology that assists with the complexities of planning and fulfilling medical travel. ## An Expanding Marketplace Driven by Demand The increasing demand for both elective and non-elective medical tourism is driving initiatives and programs from healthcare providers and networks to cater to the growing marketplace. Major healthcare networks such as The Cleveland Clinic and The Mayo Clinic have introduced programs and processes aimed at marketing high quality healthcare services to international consumers. Recently, John Hopkins launched a pre-screening tele-health platform to help international medical travelers prepare for procedures. In July, Mount Sinai Health Systems unveiled luxury medical tourism packages specifically geared towards elective procedures and wellness travel consumers. The Asia-Pacific region, which accounts for roughly 30% of medical travel spending, is increasing awareness of their medical and healthcare offerings by marketing to consumers in North America directly. Facilities in Japan, for instance, are highlighting the latest technology and therapies available in oncology and cardiovascular care while some facilities market wellness and lifestyle programs in tandem with Japan as a preferred destination for non-elective and healthy lifestyle type procedures. ## Technology Plays a Key Role in Medical Travel Recognizing the opportunities in medical travel, many facilities and networks are embracing technology as a way to add convenience and ease some of the complexities associated with medical travel planning. Secure video conferencing platforms offer a flexible method for patient pre-screening, counseling and follow up sessions. Many healthcare providers offer online trip research and planning through third party travel agencies and exclusive partnership programs to easily coordinate between travel and medical itineraries. Medical travelers themselves are embracing technology as they look for ways to simplify the process and mobile apps such as medTOUR+assist offer a complete solution for medical trip planning and organization. Using the full capabilities of mobile devices, medTOUR+assist provides significant benefits and conveniences before, during and after the medical or wellness journey. ## medTOUR+assist Elevates Medical Travel Experiences Consumers are enjoying the benefits of medical tourism such as more affordable healthcare services and shorter waiting times. Planning these trips can be a complex task with the added layer of navigating foreign health care systems and potential pre and post treatment needs. medTOUR+assist is a mobile app that maximizes mobile device functionality to deliver conveniences and benefits to medical travelers. Built on a lightweight and secure framework, medTOUR+assist will enable users full access to advanced calendars and notification systems, pre and post procedure checklists, document storage and one touch access to local navigation and healthcare resources. In an effort to increase accessibility, a desktop application will be available for easier data entry and medical trip creation. The mobile and desktop app will sync wirelessly (data enabled), delivering a complete medical trip planning solution. Medical travelers can easily stay on top of times, dates, appointments and itineraries with medTOUR+assist. ## Increasing Attention to a Key Travel Category Healthcare costs in Western countries are ever increasing and an aging population continues to have negative impacts on capacity and wait times and consumers needing or wanting procedures are looking across the globe to obtain healthcare. Cheaper costs and much shorter wait times are key factors in driving demand for medical tourism and as of recent, many travelers are combining leisure aspects to their medical journeys when appropriate. Planning and fulfilling these types of trips can be a complex ordeal and demand for solutions that simplify the process is growing. Mobile and desktop apps, such as medTOUR+assist can help alleviate the stresses associated with medical and wellness trip planning by keeping the user organized and informed before, during and after the medical trip. Advanced calendar and notification systems, checklists and constant access to local resources are just a few of the features that are in demand from medical and wellness travel as smartphones are now a normal part of the traveling experience. Ease of planning and use will only benefit the medical tourism category as more users lean towards technology to help plan complex trips and navigate foreign healthcare systems and infrastructure.

New Technology and Growing Partnerships Elevate the Medical Tourism Category tts.traveltechnologysolutions.net/new-technology-and-growi... #travel #traveltechnology #medicaltravel #wellnesstravel

New Technology and Growing Partnerships Elevate the Medical Tourism Category – TravelTechnologySolutions.net – The Newsroom

New Technology and Growing Partnerships Elevate the Medical Tourism Category tts.traveltechnologysolutions.net/new-technolo... #traveltechnology #medicaltravel #wellnesstravel

Revolut integrates payment service into Booking.com checkout globally Fintech company adds one-click payment option for 65 million customers across online travel platform, marking two-year development effort with rewards incentives.

Revolut integrates payment service into Booking.com checkout globally #Fintech #Revolut #BookingDotCom #PaymentSolutions #TravelTechnology

Revolut integrates payment service into Booking.com checkout globally Fintech company adds one-click payment option for 65 million customers across online travel platform, marking two-year development effort with rewards incentives.

Revolut integrates payment service into Booking.com checkout globally #Fintech #Revolut #BookingDotCom #PaymentSolutions #TravelTechnology

hospit-AI-lity: Increasing RAG Accuracy and Effectiveness on the Backend for Better Guest Interactions With the global travel lockdowns far in the rear view mirror, the travel industry forges ahead and travel consumer preferences are shifting to more personalized experiences. A recent survey from Book4Time indicated that 61% of consumers were willing to spend more for personalized travel experiences. For travel providers, that is a significant statistic as the individual transaction value of the trip or engagement is the bread and butter of the business. But how do travel providers personalize and elevate guest experiences? The experience itself starts with the frontline team that services guests in varying capacities. Those individuals working along the frontlines must have essential and advanced guest service skills to really connect and engage guests while on the property or interacting in guest service areas. That’s where Walt and hospit-AI-lity come in. By delivering advanced guest service training in a shorter time frame and in a more effective manner, those guest facing workers will have the tools and skills they need to maximize each guest interaction and ultimately, elevate experiences and increase transactional value. ## The Mechanics that Power Walt General AI platforms sometimes suffer from what the industry calls ‘hallucinations’ where the responses given back to the user are wrong, slightly incorrect or may not even be related to the question being asked. Purpose built AI platforms can reduce and eliminate hallucinations by utilizing RAG pipelines for data sources. RAG stands for Retrieval Augmented Generation and aptly describes the system where the technology ‘retrieves’ the data presented and formulates responses based on those hard sources. The large language model, or LLM, is used only to assemble wording and sentences so that responses are coherent and ultimately, make sense. RAG based systems need the following elements to perform correctly: * A knowledge base or data sources that are assembled efficiently for readability * Loader scripts that can effectively ‘read’ and tokenize the presented data sources * Vectorization scripts that break down the data mathematically * An LLM for user input and model output This is a simplified list for a complex process that compares user queries versus available data mathematically to achieve the best possible response. The major benefit of RAG frameworks are the ease of updating and upgrading data sources, enabling custom skills and development opportunities for existing travel workers. ## Improving Retrieval for Specific Tasked Models The First Generation of Walt is a simple RAG system to evaluate the core mechanics of the system. Additional methods and redundancies for Walt 2.0 will ensure higher performance, speed and accuracy in user interactions and future training roles: * Multi Query Checks – Walt will break down user responses and reword them to mimic the context the user presented. By using vectorization against his own formulated responses, Walt will better understand the context of the user’s original question. * Mathematical Back-checks – By integrating formulas such as cosine similarity and Euclidean Distance, Walt will be able to gauge accuracy of vectors more precisely when creating user facing responses. * Resource Handling – Optimized document structuring for improved readability and loading combined with higher performance ‘chunking’ strategies will increase Walt’s precision in tokenization and vector graphing. Better text chunking will also reduce latency. Walt 2.0 will also have a user friendly, Chat GPT style user interface for the next generation evaluation. Deployment of Walt 2.0 is slated for mid January 2026. ## Delivering Essential Training Content in Real Time Walt’s role will be as a travel worker trainer, delivering essential and advanced skills for guest service representatives and other entry level workers within the organization. The evolution of Walt’s structure will see him minimized to a fully interactive mobile app, accessible from handheld devices and tablets. Training content, evaluations and media will be delivered directly through the app in a highly engaging and entertaining format. A local, server based LLM can be optimized for mobile device access and task specific usage in a limited environment ensures performance and speed. Successful evaluation and testing of mobile specific LLMs will offer another dynamic option for hosting Walt and the hospit-AI-lity training platform. What took weeks with traditional methods of training, takes only days with Walt’s high level of engagement, real time in the field learning and field and consistent feedback. ## The 2nd Generation of Walt The First Generation Walt evaluation is available and is a simple interaction portal where users can ask Walt questions about guest services to test the viability of the RAG pipeline. Walt 2.0 is currently in development and will have a host of improvements including: * 2 way interactions and user facing questioning * A faster and more user friendly interaction portal with chat history * Graphics pull and display functionality for relevant infographics and diagrams * Increases in complexity to the knowledge base and addition of a basic training map and package Along with the future minification of the technology and migration to a local LLM, Walt will be able to pull short videos and other media related to training content to improve training and skills delivery effectiveness. Walt will also have worker and trainee evaluation capabilities in future versions. Visit the TTS Evaluation Portal to give Walt a try and share your feedback. Access here: https://traveltechnologysolutions.net/EvalPortal/

hospit-AI-lity: Increasing RAG Accuracy and Effectiveness on the Backend for Better Guest Interactions tts.traveltechnologysolutions.net/hospit-ai-lity-increasin... #travel #traveltechnology #traveltraining #ai

hospit-AI-lity: Increasing RAG Accuracy and Effectiveness on the Backend for Better Guest Interactions – TravelTechnologySolutions.net – The Newsroom

hospit-AI-lity: Increasing RAG Accuracy and Effectiveness on the Backend for Better Guest Interactions tts.traveltechnologysolutions.net/hospit-ai-li... #travel #traveltechnology #traveltraining #ai

hospit-AI-lity: Increasing RAG Accuracy and Effectiveness on the Backend for Better Guest Interactions – TravelTechnologySolutions.net – The Newsroom

The 2nd Generation of Walt is coming soon! Read more about the upgrades here tts.traveltechnologysolutions.net/hospit-ai-li... #travel #traveltechnology #trainingtechnology #ai

hospit-AI-lity: Increasing RAG Accuracy and Effectiveness on the Backend for Better Guest Interactions With the global travel lockdowns far in the rear view mirror, the travel industry forges ahead and travel consumer preferences are shifting to more personalized experiences. A recent survey from Book4Time indicated that 61% of consumers were willing to spend more for personalized travel experiences. For travel providers, that is a significant statistic as the individual transaction value of the trip or engagement is the bread and butter of the business. But how do travel providers personalize and elevate guest experiences? The experience itself starts with the frontline team that services guests in varying capacities. Those individuals working along the frontlines must have essential and advanced guest service skills to really connect and engage guests while on the property or interacting in guest service areas. That’s where Walt and hospit-AI-lity come in. By delivering advanced guest service training in a shorter time frame and in a more effective manner, those guest facing workers will have the tools and skills they need to maximize each guest interaction and ultimately, elevate experiences and increase transactional value. ## The Mechanics that Power Walt General AI platforms sometimes suffer from what the industry calls ‘hallucinations’ where the responses given back to the user are wrong, slightly incorrect or may not even be related to the question being asked. Purpose built AI platforms can reduce and eliminate hallucinations by utilizing RAG pipelines for data sources. RAG stands for Retrieval Augmented Generation and aptly describes the system where the technology ‘retrieves’ the data presented and formulates responses based on those hard sources. The large language model, or LLM, is used only to assemble wording and sentences so that responses are coherent and ultimately, make sense. RAG based systems need the following elements to perform correctly: * A knowledge base or data sources that are assembled efficiently for readability * Loader scripts that can effectively ‘read’ and tokenize the presented data sources * Vectorization scripts that break down the data mathematically * An LLM for user input and model output This is a simplified list for a complex process that compares user queries versus available data mathematically to achieve the best possible response. The major benefit of RAG frameworks are the ease of updating and upgrading data sources, enabling custom skills and development opportunities for existing travel workers. ## Improving Retrieval for Specific Tasked Models The First Generation of Walt is a simple RAG system to evaluate the core mechanics of the system. Additional methods and redundancies for Walt 2.0 will ensure higher performance, speed and accuracy in user interactions and future training roles: * Multi Query Checks – Walt will break down user responses and reword them to mimic the context the user presented. By using vectorization against his own formulated responses, Walt will better understand the context of the user’s original question. * Mathematical Back-checks – By integrating formulas such as cosine similarity and Euclidean Distance, Walt will be able to gauge accuracy of vectors more precisely when creating user facing responses. * Resource Handling – Optimized document structuring for improved readability and loading combined with higher performance ‘chunking’ strategies will increase Walt’s precision in tokenization and vector graphing. Better text chunking will also reduce latency. Walt 2.0 will also have a user friendly, Chat GPT style user interface for the next generation evaluation. Deployment of Walt 2.0 is slated for mid January 2026. ## Delivering Essential Training Content in Real Time Walt’s role will be as a travel worker trainer, delivering essential and advanced skills for guest service representatives and other entry level workers within the organization. The evolution of Walt’s structure will see him minimized to a fully interactive mobile app, accessible from handheld devices and tablets. Training content, evaluations and media will be delivered directly through the app in a highly engaging and entertaining format. A local, server based LLM can be optimized for mobile device access and task specific usage in a limited environment ensures performance and speed. Successful evaluation and testing of mobile specific LLMs will offer another dynamic option for hosting Walt and the hospit-AI-lity training platform. What took weeks with traditional methods of training, takes only days with Walt’s high level of engagement, real time in the field learning and field and consistent feedback. ## The 2nd Generation of Walt The First Generation Walt evaluation is available and is a simple interaction portal where users can ask Walt questions about guest services to test the viability of the RAG pipeline. Walt 2.0 is currently in development and will have a host of improvements including: * 2 way interactions and user facing questioning * A faster and more user friendly interaction portal with chat history * Graphics pull and display functionality for relevant infographics and diagrams * Increases in complexity to the knowledge base and addition of a basic training map and package Along with the future minification of the technology and migration to a local LLM, Walt will be able to pull short videos and other media related to training content to improve training and skills delivery effectiveness. Walt will also have worker and trainee evaluation capabilities in future versions. Visit the TTS Evaluation Portal to give Walt a try and share your feedback. Access here: https://traveltechnologysolutions.net/EvalPortal/

The 2nd Generation of Walt is coming soon! Read more about the upgrades here tts.traveltechnologysolutions.net/hospit-ai-lity-increasin... #travel #traveltechnology #trainingtechnology #ai

hospit-AI-lity: Increasing RAG Accuracy and Effectiveness on the Backend for Better Guest Interactions – TravelTechnologySolutions.net – The Newsroom

hospit-AI-lity: Increasing RAG Accuracy and Effectiveness on the Backend for Better Guest Interactions tts.traveltechnologysolutions.net/hospit-ai-li... #travel #traveltechnology #trainingtechnology #ai

hospit-AI-lity: Increasing RAG Accuracy and Effectiveness on the Backend for Better Guest Interactions With the global travel lockdowns far in the rear view mirror, the travel industry forges ahead and travel consumer preferences are shifting to more personalized experiences. A recent survey from Book4Time indicated that 61% of consumers were willing to spend more for personalized travel experiences. For travel providers, that is a significant statistic as the individual transaction value of the trip or engagement is the bread and butter of the business. But how do travel providers personalize and elevate guest experiences? The experience itself starts with the frontline team that services guests in varying capacities. Those individuals working along the frontlines must have essential and advanced guest service skills to really connect and engage guests while on the property or interacting in guest service areas. That’s where Walt and hospit-AI-lity come in. By delivering advanced guest service training in a shorter time frame and in a more effective manner, those guest facing workers will have the tools and skills they need to maximize each guest interaction and ultimately, elevate experiences and increase transactional value. ## The Mechanics that Power Walt General AI platforms sometimes suffer from what the industry calls ‘hallucinations’ where the responses given back to the user are wrong, slightly incorrect or may not even be related to the question being asked. Purpose built AI platforms can reduce and eliminate hallucinations by utilizing RAG pipelines for data sources. RAG stands for Retrieval Augmented Generation and aptly describes the system where the technology ‘retrieves’ the data presented and formulates responses based on those hard sources. The large language model, or LLM, is used only to assemble wording and sentences so that responses are coherent and ultimately, make sense. RAG based systems need the following elements to perform correctly: * A knowledge base or data sources that are assembled efficiently for readability * Loader scripts that can effectively ‘read’ and tokenize the presented data sources * Vectorization scripts that break down the data mathematically * An LLM for user input and model output This is a simplified list for a complex process that compares user queries versus available data mathematically to achieve the best possible response. The major benefit of RAG frameworks are the ease of updating and upgrading data sources, enabling custom skills and development opportunities for existing travel workers. ## Improving Retrieval for Specific Tasked Models The First Generation of Walt is a simple RAG system to evaluate the core mechanics of the system. Additional methods and redundancies for Walt 2.0 will ensure higher performance, speed and accuracy in user interactions and future training roles: * Multi Query Checks – Walt will break down user responses and reword them to mimic the context the user presented. By using vectorization against his own formulated responses, Walt will better understand the context of the user’s original question. * Mathematical Back-checks – By integrating formulas such as cosine similarity and Euclidean Distance, Walt will be able to gauge accuracy of vectors more precisely when creating user facing responses. * Resource Handling – Optimized document structuring for improved readability and loading combined with higher performance ‘chunking’ strategies will increase Walt’s precision in tokenization and vector graphing. Better text chunking will also reduce latency. Walt 2.0 will also have a user friendly, Chat GPT style user interface for the next generation evaluation. Deployment of Walt 2.0 is slated for mid January 2026. ## Delivering Essential Training Content in Real Time Walt’s role will be as a travel worker trainer, delivering essential and advanced skills for guest service representatives and other entry level workers within the organization. The evolution of Walt’s structure will see him minimized to a fully interactive mobile app, accessible from handheld devices and tablets. Training content, evaluations and media will be delivered directly through the app in a highly engaging and entertaining format. A local, server based LLM can be optimized for mobile device access and task specific usage in a limited environment ensures performance and speed. Successful evaluation and testing of mobile specific LLMs will offer another dynamic option for hosting Walt and the hospit-AI-lity training platform. What took weeks with traditional methods of training, takes only days with Walt’s high level of engagement, real time in the field learning and field and consistent feedback. ## The 2nd Generation of Walt The First Generation Walt evaluation is available and is a simple interaction portal where users can ask Walt questions about guest services to test the viability of the RAG pipeline. Walt 2.0 is currently in development and will have a host of improvements including: * 2 way interactions and user facing questioning * A faster and more user friendly interaction portal with chat history * Graphics pull and display functionality for relevant infographics and diagrams * Increases in complexity to the knowledge base and addition of a basic training map and package Along with the future minification of the technology and migration to a local LLM, Walt will be able to pull short videos and other media related to training content to improve training and skills delivery effectiveness. Walt will also have worker and trainee evaluation capabilities in future versions. Visit the TTS Evaluation Portal to give Walt a try and share your feedback. Access here: https://traveltechnologysolutions.net/EvalPortal/

hospit-AI-lity: Increasing RAG Accuracy and Effectiveness on the Backend for Better Guest Interactions tts.traveltechnologysolutions.net/hospit-ai-lity-increasin... #travel #traveltechnology #trainingtechnology #ai

Medical Tourism Trends for 2025 The medical tourism category is not a new type of travel but has seen rapid growth in recent years as inflationary and capacity pressures drive the market. Western countries have the highest healthcare costs globally and much longer wait times for procedures and diagnostics in regions with government mandated healthcare plans. Dental and cosmetic procedures also suffer from sky high prices in North America, adding to the appeal of obtaining healthcare abroad. In the past medical tourism leaned toward wellness, cosmetic and dental needs but now covers the entire spectrum of healthcare, including complex diagnostic and imaging, elective and non-elective medical procedures. Better technology and regulatory focus has made medical travel in certain areas appealing as a cost effective and time effective alternative to healthcare in the home region. As the popularity of medical tourism increases, trends and preferences emerge as the concept continues to evolve. ## Leisure Elements within a Medical Travel Trip Many countries promote themselves as medical tourism destinations by highlighting the destination itself as a benefit and feature to the medical trip. Travelers have shown preferences for combining tourism and leisure aspects of the destination into their medical journey. Depending on the type of procedure or healthcare needed, travelers can take advantage of the time in the country to experience what that particular destination has to offer outside of healthcare or medical procedures. Wellness travel and certain cosmetic and dental procedures can be an appropriate segue into cultural and localized experiences. In some cases, the destination preference becomes the priority for the traveler and healthcare options are added into the trip as an accessory. Healthcare costs differ greatly from continent to continent and individuals who need non-critical procedures or are seeking wellness and holistic type treatments are combining their yearn for travel when searching for options and practical solutions. ## Top Trending Destinations for Wellness Travel Demand for wellness travel is surging with market valuations expected to top $1.0 trillion (USD) in 2025. Travel consumers are prioritizing themselves and are considering wellness options that positively impact both mental and physical health. The top three destinations for wellness travel this year are: * Bali, Indonesia * Costa Rica * Thailand The geographic nature of these destinations set the tone for wellness and spiritual healing and resorts and healthcare facilities cater to almost every type of wellness treatments sought. Some key areas of wellness that are in high demand from these locations are weight loss, detoxification, spiritual reconnection, minor cosmetic procedures, yoga and physical wellness, medication and behavior conditioning for bad habits and vices. The natural landscape and settings of these destinations offer the best of both leisure and wellness travel. ## Demand for Technology that Simplifies Planning Increasing demand for medical travel is driving demand for technology that offers real conveniences and benefits to medical travelers. Planning and fulfilling medical travel can be a challenge with the added layers of complexity in navigating foreign healthcare systems. Depending on what procedure or healthcare is needed, researching and organizing medical trips can be a daunting and stressful task. Mobile technology and applications can provide tools that ease the stresses of planning medical trips by maximizing smartphone device functionality and capabilities. medTOUR+assist is a mobile application that offers significant conveniences to medical travelers by * Organizing transportation, accommodation and appointment details * Centralizing access to important documents * Offering one click access to localized healthcare resources and regulations * Facility navigation and appointment reminders * Checklisting pre and post trip medical needs and processes Depending on the medical procedure or process, elevated stress levels could already exist and medTOUR+assist aims to simplify medical trip planning and fulfillment before, during and after the medical journey. ## medTOUR+assist: Before, During and After the Medical Trip The value of the global medical tourism market is expected to grow to $146.6 billion by 2030 as increasing costs and lowering capacity drive individuals to look for more affordable and practical healthcare options abroad. WIth many destinations to choose from, each offering a varying assortment of specialties and procedures, many medical travelers are combining tourist aspects to their medical trips to enjoy localized experiences. Increasing demand for convenience and simplicity when organizing medical trips is driving technology needs and apps such as medTOUR+assist aim to reduce the stress and complexities that go into planning and fulfilling a medical trip as well as managing any post trip processes. As an all in one solution, medTOUR+assist will keep the medical traveler organized, informed and connected to resources whenever needed. For more details on the technology, visit the microsite here: https://medtourassist.com/

Medical Tourism Trends for 2025 tts.traveltechnologysolutions.net/medical-tourism-trends-f... #travel #traveltechnology #wellnesstravel #MedicalTourism

Medical Tourism Trends for 2025 – TravelTechnologySolutions.net – The Newsroom

Medical Tourism Trends for 2025 tts.traveltechnologysolutions.net/medical-tour... #travel #traveltechnology #medicaltourism #wellnesstravel

Medical Tourism Trends for 2025 – TravelTechnologySolutions.net – The Newsroom

Update on the medical tourism market tts.traveltechnologysolutions.net/medical-tour... #travel #traveltechnology #medicaltourism #wellnesstravel

Medical Tourism Trends for 2025 The medical tourism category is not a new type of travel but has seen rapid growth in recent years as inflationary and capacity pressures drive the market. Western countries have the highest healthcare costs globally and much longer wait times for procedures and diagnostics in regions with government mandated healthcare plans. Dental and cosmetic procedures also suffer from sky high prices in North America, adding to the appeal of obtaining healthcare abroad. In the past medical tourism leaned toward wellness, cosmetic and dental needs but now covers the entire spectrum of healthcare, including complex diagnostic and imaging, elective and non-elective medical procedures. Better technology and regulatory focus has made medical travel in certain areas appealing as a cost effective and time effective alternative to healthcare in the home region. As the popularity of medical tourism increases, trends and preferences emerge as the concept continues to evolve. ## Leisure Elements within a Medical Travel Trip Many countries promote themselves as medical tourism destinations by highlighting the destination itself as a benefit and feature to the medical trip. Travelers have shown preferences for combining tourism and leisure aspects of the destination into their medical journey. Depending on the type of procedure or healthcare needed, travelers can take advantage of the time in the country to experience what that particular destination has to offer outside of healthcare or medical procedures. Wellness travel and certain cosmetic and dental procedures can be an appropriate segue into cultural and localized experiences. In some cases, the destination preference becomes the priority for the traveler and healthcare options are added into the trip as an accessory. Healthcare costs differ greatly from continent to continent and individuals who need non-critical procedures or are seeking wellness and holistic type treatments are combining their yearn for travel when searching for options and practical solutions. ## Top Trending Destinations for Wellness Travel Demand for wellness travel is surging with market valuations expected to top $1.0 trillion (USD) in 2025. Travel consumers are prioritizing themselves and are considering wellness options that positively impact both mental and physical health. The top three destinations for wellness travel this year are: * Bali, Indonesia * Costa Rica * Thailand The geographic nature of these destinations set the tone for wellness and spiritual healing and resorts and healthcare facilities cater to almost every type of wellness treatments sought. Some key areas of wellness that are in high demand from these locations are weight loss, detoxification, spiritual reconnection, minor cosmetic procedures, yoga and physical wellness, medication and behavior conditioning for bad habits and vices. The natural landscape and settings of these destinations offer the best of both leisure and wellness travel. ## Demand for Technology that Simplifies Planning Increasing demand for medical travel is driving demand for technology that offers real conveniences and benefits to medical travelers. Planning and fulfilling medical travel can be a challenge with the added layers of complexity in navigating foreign healthcare systems. Depending on what procedure or healthcare is needed, researching and organizing medical trips can be a daunting and stressful task. Mobile technology and applications can provide tools that ease the stresses of planning medical trips by maximizing smartphone device functionality and capabilities. medTOUR+assist is a mobile application that offers significant conveniences to medical travelers by * Organizing transportation, accommodation and appointment details * Centralizing access to important documents * Offering one click access to localized healthcare resources and regulations * Facility navigation and appointment reminders * Checklisting pre and post trip medical needs and processes Depending on the medical procedure or process, elevated stress levels could already exist and medTOUR+assist aims to simplify medical trip planning and fulfillment before, during and after the medical journey. ## medTOUR+assist: Before, During and After the Medical Trip The value of the global medical tourism market is expected to grow to $146.6 billion by 2030 as increasing costs and lowering capacity drive individuals to look for more affordable and practical healthcare options abroad. WIth many destinations to choose from, each offering a varying assortment of specialties and procedures, many medical travelers are combining tourist aspects to their medical trips to enjoy localized experiences. Increasing demand for convenience and simplicity when organizing medical trips is driving technology needs and apps such as medTOUR+assist aim to reduce the stress and complexities that go into planning and fulfilling a medical trip as well as managing any post trip processes. As an all in one solution, medTOUR+assist will keep the medical traveler organized, informed and connected to resources whenever needed. For more details on the technology, visit the microsite here: https://medtourassist.com/

Update on the medical tourism market tts.traveltechnologysolutions.net/medical-tourism-trends-f... #travel #traveltechnology #medicaltourism #wellnesstravel

Medical Tourism Trends for 2025 – TravelTechnologySolutions.net – The Newsroom

Medical Tourism Trends for 2025 tts.traveltechnologysolutions.net/medical-tour... #traveltechnology #medicaltourism #wellnesstravel

How Deep Kalra Steers MakeMyTrip Through Tech Revolutions News and resources for today's interconnected travel trade.

How Deep Kalra Steers MakeMyTrip Through Tech Revolutions zurl.co/PgyeK #traveltech #traveltrade #travelai #traveltechnology #tourismtech #digitaltravel #smarttravel

hospit-AI-lity: Walt Learns Top Guest Service Skills The travel industry has officially returned to growth in 2024 as demand for leisure and business travel surpasses pre-lockdown levels. Travel providers understand the value of each guest interaction and ensuring frontline teams have the skills and habits they need is critical for success in guest services and brand equity. One of the ongoing challenges for travel businesses is training guest facing teams in a fast and practical manner. Traditional methods of training, such as binder based or static online based platforms, are too slow for the fast paced travel industry and effectiveness of older methods can be debated. hospit-AI-lity is a new training platform from TTS that aims to fill the skills gap and ensure that entry level new hires, as well as existing team members, have the tools and knowledge they need to maximize each guest interaction. Introduce yourself to Walt, hospit-AI-lity’s RAG powered training agent and the face of the platform. Currently in his initial training phase, Walt’s knowledge base focuses on core guest service skills and understanding the importance of guest interactions. ## It Starts With Communication Walt uses a Large Language Model when interacting with human users and has his own set of protocols for communication. But for actual guest services, communication skills are critical for positive engagement and maximized opportunities. In the first stage of his training, Walt is focusing on basic communication skills such as: * Mastering tonality * Appropriate use of vocabulary * Controlling speed and pace of conversations * Understanding verbal and physical cues * Active listening and understanding These skills and concepts will form the base knowledge for Walt’s communication training content and are essential for frontline guest facing teams and individuals. In a highly competitive travel marketplace, maximizing the value of each guest visit is priority one for travel businesses and building value starts with effective communication and engagement. Increasing value through appropriate and guest friendly methods will elevate the experience, benefiting the brand and increasing future marketing opportunities. ## Asking the Right Questions The travel business is driven by individual preferences and is highly dependent on the feelings and perspectives of guests and / or patrons. Beyond basic communication and interaction skills, Walt is learning about questions and what makes up effective questions in the travel business. Travel businesses understand that every guest interaction is an opportunity to elevate the experience and increase the value of the stay. Guest service representatives that know what questions to ask and when, are better equipped at positively impacting experience and value. Concepts such as asking open-ended questions, tuning vocabulary for the specific conversation instances and closing sales are key priorities for Walt’s training agenda and evaluation resources. The dynamic nature of Walt’s knowledge base allows for efficient updating of question optimization content to suit the brand’s own product, service or mission agenda. Asking questions is important, asking the right questions is essential when attempting to maximize each guest opportunity. ## Organizational and Time Management Habits Anyone who works in the travel industry recognizes the frenetic pace of the business. Staying organized and maintaining details are foundational skills for guest facing travel workers. Walt will be learning the ‘tricks of the trade’ when it comes to organizational habits, time management and the importance of productivity. From key skills to the impacts on the business, Walt will have a working knowledge of travel worker productivity, efficiency and performance. Concepts such as identifying tasks, prioritizing actions and goal setting and achievement will make up the core of Walt’s organizational training. New hires and those that are new to the industry will need effective organizational and time management habits when exposed to the fast pace of travel and tourism. Walt will build confidence in the trainee by delivering these needed skills and expectations. ## Walt’s Resource Package Walt’s training and knowledgebase continues to evolve as improvements to data loaders and analyzers are made. An initial sample training package will cover two days worth of foundational material with the goal of full worker onboarding after the two day cycle. 6 intensive learning units will deliver core and advanced guest services skills, organizational habits and business expectations alongside evaluations and quizzes to ensure understanding. The modular nature of RAG frameworks allows for upgrades and additions to the knowledge base to cover job specific and brand specific duties and expectations. Walt’s resource package can be optimized for different business priorities such as upselling or sustainability and can be geared towards specific classes of providers, ie: luxury resorts versus tourist destinations. Walt is available online for evaluation in a public call for feedback. Access the evaluation here: https://traveltechnologysolutions.net/EvalPortal/#haiy

hospit-AI-lity: Walt Learns Top Guest Service Skills tts.traveltechnologysolutions.net/hospit-ai-lity-walt-lear... #travel #traveltraining #traveltechnology #ai