Podcast: technology can help self-represented debt defendants — but Utah ODR shows digital tools risk widening defaults if process design fails Guests on the LSC podcast said technology (platforms like SoloSuit) can increase defendants’ ability to respond, but Utah’s online dispute resolution experiment (reported by The Markup) increased defaults where notice and process safeguards were weak.

Can technology be the key to helping debt defendants fight back, or does it risk creating even more defaults when the system fails them?

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