Denver record club won’t fill orders, send refunds or respond to emails, customers say The upscale record-club based in Denver has seen lawsuits, layoffs and numerous complaints over the last year.

Turn of the screw: A source forwarded an email to #VinylMePlease subscribers that said "We know how frustrating the ongoing service hiccups are and we truly apologize." They promised normalcy after "restructuring" in mid-May.

The sender of the email? #VinylLiquidation LLC. More from @denverpost.com